"there is no disc in the drive" - IMAPI Service stops when trying to burn

[MartyNg]

I have a Dell Dimension with an NEC ND-1100A DVD-RW drive. I had
Windows XP sp1, and it worked like champ. Every time I would try to
upgrade to sp2, it would get stuck in the middle and have to uninstall.
I needed a bigger hard drive anyway, so I bought a new one, and
installed Win XP. I immediately installed SP2, and now my DVD-RW drive
doesn't burn.

I've tried the drivers from the Dell, and the most recent drivers from
NEC, but I get the same error when trying to burn a CD "there is no
disc in the drive". Any data or music discs work great in the drive,
but nothing will burn. I have tried several CD burning programs as
well, and they all give me an error like "No recordable drives found".
I have read many posts about this problem, and have tried all
suggestions, but nothing seems to have worked.

-Have ensured that my "Enable recoding" box is turned on for the drive
-Have installed most recent drivers
-Have reinstalled the windows system files via system file checker
(sfc)

The only clue I have is that whenever I get to the screen that says
"there is no disc in the drive", my IMAPI service seems to shut down. I
can restart it, and it will stay started until I try to burn a disc
again, and then it will shut down again. I'm thinking this is the
problem, but I don't know how to go about fixing it. Does anyone have
any ideas? Thanks in advance!

 

[MartyNg]

Oh yeah.....if it matters, my original hard drive had two partitions,
which were C: and D: The DVD-RW drive was E:. After installing my new
hard drive, I have:

C: (new hard drive)
D: (old hard drive partition 1)
E: DVD-RW drive
F: (old hard drive partition 2)

 

[Jim]

I have a Dell Dimension with an NEC ND-1100A DVD-RW drive. I had
Windows XP sp1, and it worked like champ. Every time I would try to
upgrade to sp2, it would get stuck in the middle and have to uninstall.
I needed a bigger hard drive anyway, so I bought a new one, and
installed Win XP. I immediately installed SP2, and now my DVD-RW drive
doesn't burn.

I've tried the drivers from the Dell, and the most recent drivers from
NEC, but I get the same error when trying to burn a CD "there is no
disc in the drive". Any data or music discs work great in the drive,
but nothing will burn. I have tried several CD burning programs as
well, and they all give me an error like "No recordable drives found".
I have read many posts about this problem, and have tried all
suggestions, but nothing seems to have worked.

-Have ensured that my "Enable recoding" box is turned on for the drive
-Have installed most recent drivers
-Have reinstalled the windows system files via system file checker
(sfc)

The only clue I have is that whenever I get to the screen that says
"there is no disc in the drive", my IMAPI service seems to shut down. I
can restart it, and it will stay started until I try to burn a disc
again, and then it will shut down again. I'm thinking this is the
problem, but I don't know how to go about fixing it. Does anyone have
any ideas? Thanks in advance!

You may find that one of the drive head cleaner disks would cure the
problem. As reading CDs and DVDs uses different wavelength than writing, it
is not surprising that the drive can read CDs and DVDs but cannot write
them. If cleaning the heads doesn't help, your only recourse is to replace
the drive.
Jim

 

[Guest]

Did you try this? I know you said "all".......

http://support.microsoft.com/default.aspx?scid=kb;en-us;316529

 

[MartyNg]

I did try that article's suggestions, and my settings were already
there. I did try them anyway though, with no luck.

 

[MartyNg]

No luck with a cleaner disc either.

 

[Guest]

And your burner is listed in the HCL (Hardware Compaibility List) for SP2?

 

[Guest]

Didn't find "NEC ND-1100A DVD-RW" anywhere on the Compatible list.

 

[MartyNg]

It never occured to me that a major brand would not be on the HCL! The
HCL is not working right now, so I can't double check you, but I'll
check later. Bogus. This drive was quite the expensive upgrade when I
bought it. (Although I could replace it for $40 now)

 

[MartyNg]

Interesting. My drive cannot read CD-ROMs. However, it can play Music
CDs and movie DVDs. Does that tell anyone anything?