- Jun 20, 2010
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Microsoft is aware that some devices running the Windows 10 April 2018 Update (version 1803) may hang or freeze when using certain apps, such as “Hey Cortana” or Chrome.
If your device freezes when using an app, try one of the following steps to recover Windows without needing to restart:
- Try a Windows key sequence to wake the screen. If you have a keyboard connected, simultaneously press the Windows logo key + Ctrl + Shift + B. If you’re on a tablet, simultaneously press both the volume-up and volume-down buttons, three times within 2 seconds. If Windows is responsive, a short beep will sound and the screen will blink or dim while Windows attempts to refresh the screen.
- If you’re using a laptop, close and open the laptop lid.
Microsoft is working on a solution with the goal of including it in the next regular monthly update, currently targeted for a release date of May 8, 2018.
While the Windows 10 April 2018 update was part of a massive beta test using the Windows 10 Insider programme, it seems some serious issues still slipped through.
The latest one to come to our attention is pretty serious and involves Explorer.exe crashing every 3-5 seconds, rendering a user’s machine more or less unusable.
The issue appears related to the new TimeLine feature and occurs when the TimeLine synchronizes user activity to the cloud.
The good thing is that Microsoft is now aware of the issue. A Microsoft Agent has confirmed in the Microsoft Community forum that some devices which are on Windows 10 April 2018 update may experience freezing issues when using applications such as Google Chrome and “Hey Cortana”. So even an app integrated into the operating system has issues with the latest update.
Experienced any Problems, Issues After installing windows 10 April 2018 update and looking for way to revert back to previous windows? Yes during the first ten days since the upgrade was installed, you can quickly uninstall Windows 10 version 1803 using the recovery options. Here this post we discuss How To Rollback And Uninstall Windows 10 April 2018 update
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