The System Restarts

[Guest]

I have Windows XP Professional installed in my machine.Very recently I have
been facing a strange problem.Whenever I insert any CD/DVD into respective
CD-Rom or DVD Rom the system restarts (both CD-R/RW).Then I get a message
the system has recovered from a serious error.It says "Error code 000000c4,
parameter1 00000081, parameter2 85eb2280, parameter3 00000042, parameter4
00000000."

I have Nero as CD-Burning software,and to test whether it is doing any
problem I have uninstalled that.But result is the same.I have no Roxio.Help.

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - right hand column
(C4)

http://aumha.org/win5/kbestop.htm

 

[S.Sengupta]

You may try uninstalling the problematic device from Device
Manager.Right click on My Computer|Properties|Hardware|Device
Manager|Select the CD-R/RW as well as DVD-ROM|Uninstall both of them|Reboot.
Now when you will restart the machine the drivers will be automatically
detected.Hope the fresh drivers will solve the issue.

regards,
ssg MS-MVP