"the operation failed" box

B

bianca

When I try to send/receive an email, a box comes up with "the operation
failed" and I am unable to receive any emails. I can go into old emails and
open them, but no ones are not even showing up as unread.
 
D

DL

Insufficient info;
Version of Outlook?
Type of account, pop, imap or?
You've tried the basic Outlook Detect / Repair from the menu, or Office
Diagnostics - dependant on OL version
 
D

Diane Poremsky [MVP]

Find and delete the SRS file for your profile. See
http://www.outlook-tips.net/beginner/filepath.htm if you need help finding
it. If that fails to help, we need to know your outlook version & type of
mail accts - you will either need a new profile or fix the address book in
the current profile.

--
Diane Poremsky [MVP - Outlook]



Outlook Tips by email:
mailto:[email protected]

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mailto:[email protected]

You can access this newsgroup by visiting
http://www.microsoft.com/office/community/en-us/default.mspx or point your
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