The message interface has returned an unknown error

[Guest]

When I try to enter an new event in my calendar I get this error message. I can't enter any new events. I have restarted Outlook many times and that does not fix the problem. I know there is a pretty easy way to fix this. Does anyone know what it is?

 

[Milly Staples [MVP - Outlook]]

Try closing Outlook and deleting/renaming the frmcache.dat
and then reopen it and see if it helps.

-----Original Message-----
When I try to enter an new event in my calendar I get

this error message. I can't enter any new events. I have
restarted Outlook many times and that does not fix the
problem. I know there is a pretty easy way to fix this.
Does anyone know what it is?

 

[Guest]

I tried that. I found two files when I searched for frmcache.dat. One was a Windows Media Player file and one was something called an OLD file. I closed Outlook and renamed them both. The problem didn't go away. Any other ideas
Rachel

 

[Milly Staples [MVP - Outlook]]

Detect and repair?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Rachel asked:

| I tried that. I found two files when I searched for frmcache.dat. One
| was a Windows Media Player file and one was something called an OLD
| file. I closed Outlook and renamed them both. The problem didn't go
| away. Any other ideas? Rachel