Hi,
Thanks for posting here.
From your description, I understand your customer uses a ADSL modem for
internet connection and the internal Windows XP clients always log '30013'
event. If I misunderstood, please advise me.
The DHCP Allocator service is a simplified DHCP service that assigns the IP
address, gateway, and DNS name server information on the local network to
the corresponding clients as needed. This is usually used by ICS or
third-party router to allow the systems on the LAN to obtain an IP address
and connect to the Internet using Network Address Translation (NAT).
So, please inform me if the problematic Windows XP client enables ICS
(Internet Connection Sharing) for Internet sharing? If so, based on my
research, it might be caused by conflicts between the IP address assigned
by DHCP locator of NAT and (APIPA) Automatic Private Internet Protocol
Addressing. (About APIPA concept and function, you can refer to 'What is
APIPA' article listed in the end of my reply) Typically, we can solve it by
re-configuring ICS.
To disable and re-enable ICS
=======================
1. In Windows Explorer, click My Network Places.
2. Right-click the ICS adapter that you want to share, and then select
Properties.
3. Click the Advanced tab.
4. In the Internet Connection sharing area, clear Allow other network users
to connect through this computer's internet connection box, and then click
OK.
5. In the Network Connections window, right-click the ICS adapter, and then
select Properties.
6. Click the Advanced tab.
7. Select the Allow other network users to connect through this computer's
internet connection box, and then click OK.
If your customer use Routing and Remote Access for IP address translation,
please refer to the following article to remove it:
Event ID 30013 - RRAS RIP Protocol Initialization
http://technet2.microsoft.com/windowsserver2008/en/library/9421a086-894c-4d6
4-9040-8cb69c4e6eaf1033.mspx?mfr=true
Is your server's DHCP being renamed to "mshome.net" and getting Event ID:
30013 in your log files
http://msmvps.com/blogs/bradley/archive/2004/04/24/5452.aspx
If for other technology, such as third-party router, please focus on it and
rebuilt it by removing and reconfiguring it to test the result.
Here, I also list some useful information that would be helpful for your
reference:
Event ID 30013
http://www.eventid.net/display.asp?eventid=30013&eventno=1048&source=ipnathl
p&phase=1
What is APIPA
http://msdn.microsoft.com/en-us/library/aa505918.aspx
Here, I also provide the following general suggestions on troubleshooting
slow internet connection issue:
Suggestion1.
===========
First of all,Please update your anti virus program to the latest version
and cleanup any viruses from the system. Meanwhile, you may download and
install the following anti-spyware tools to clean spyware from the system.
Suggestion2. Reset all settings in IE
===========
1. Delete the cookies
1) Click Start, click Search and click For Files or Folders
2) Type "Cookies" (without the quotation marks) and click Search Now
3) Delete files in the cookie directory
2. Delete all the temporary files
1) Open Internet Explorer
2) Click Tools, click Internet Options and click Delete Files button in the
General tab
3. Delete the downloaded objects
1) Open Internet Explorer
2) Click Tools, click Internet Options and click settings button in the
General tab.
3) Press View Objects.
4) Remove all the Objects there.
4. Remove the Plug-Ins in Internet Explorer
1) Close all the Internet Explorer windows.
2) Open a Windows Explorer window by right Click My Computer and choose
Explore.
3) Locate the following folder:
C:\Program Files\Internet Explorer\PLUGINS
4) Remove all the files in this folder.
Note: You may also move them to another folder.
5. Reset all settings of Internet Explorer
1) Under the General tab, click Clear history button.
2) Under the Security tab, click Default Level button.
3) Under the Content tab. Under Content Advisor the button default is
"Enable..."
Click on "Clear SSL" under Certificates, and click on "OK."
4) Under "Local Area Network (LAN) settings" click on the "LAN Settings..."
button - remove all checkmarks and settings unless actually required to use
a proxy and close the window
5) Under the Programs tab, click Reset Web Settings.
6) Under the Advanced tab, click Restore Defaults button.
Under Browsing put a checkmark into or remove the checkmark from "Enable
third-party browser extensions (requires restart)".
7) Click on "Apply", then "OK"
8) Close Internet Explorer and restart the computer.
6 Disable all third party Add-ons
1) Open Internet Explorer.
2) Click Tools to select Manage Add-ons.
3) Disable all third party Add-ons.
Suggestion3. Safe Mode with Network
===========
I suggest we restart the computer in Safe Mode to see if the problem also
occurs in this mode. Safe Mode loads a minimally protected-mode
configuration, disabling Windows device drivers and using the standard VGA
display adapter.
1. Restart the computer.
2. Keep pressing F8 key until the Windows Startup menu appears.
3. Choose the Safe Mode with Network, and press Enter.
Note: Some third party applications and hardware device cannot be used
during Safe Mode.
Hope this hleps
Sincerely
Morgan Che
Microsoft Online Support
Microsoft Global Technical Support Center
Get Secure! -
www.microsoft.com/security
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--->
--->I've got a home user customer who is experiencing poor Internet
performance
--->at times on an XP Home SP2 machine that is connected via Ethernet to a
Belkin
--->wireless ADSL Modem/Router. There's no obvious problem as far as the
ADSL
--->installation or line stats but the System Event Log of the XP machine
is full
--->of many occurrences of the following event:
--->
--->Source: IPANTHLP
--->Category: None
--->Type: Error
--->Event ID: 30013
--->
--->"The DHCP allocator has disabled itself on IP address 192.168.2.2.
since the
--->IP address is outside the 192.168.0/255.255.0 scope from which
addresses are
--->being allocated to DHCP clients. To enable the DHCP allocator on the IP
--->address please change the scope to include the IP address or change the
Ip
--->address to fall within the scope."
--->
--->The Belkin Router is assigning itself 192.168.2.1 and client addresses
from
--->192.168.2.2.
--->
--->The IP address the XP machine is getting, 192.168.2.2, is within the
--->reserved address range so I'm not sure why this error is being
generated. Can
--->anyone help?
--->
