text page format on new email

[r.a.hoover]

When I start a new email, my curser drops down the text page about half
way (10 to 15 lines).
It is almost like it is set up for a letter head (I don't have one).
People recieving my emails receive them in this same format. It only
happens on my new emails. All forwards responses, etc are normal.

 

[Kiran]

Try this
Go to start -- run -- outlook /safe
and check if this helps ... if yes i can suggest further steps...