testing connection with telnet

H

hago boss

my gmail account stopped suddenly receiving and sending mails with windows
mail , with the message... The host 'pop.gmail.com' could not be found.
Please verify that you have entered the server name correctly.
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port:
995, Secure(SSL): Yes, Socket Error: 11001, Error Number: 0x800CCC0D
I'm sure my connection settings and port numbers are right ,so I tested the
connection with telnet command "telnet pop.gmail.com 995" and the result is
" could not open connection to the host on port 995 :connection fails ,,
another computers on my workgroup can connect to the all mail servers ,so I
thought the problem in my laptop ,but I can connect when I use another dial
up connection ,I couldn't understand where's the problem ,anyone can help ?
 
G

Guest

hago boss said:
my gmail account stopped suddenly receiving and sending mails with windows
mail , with the message... The host 'pop.gmail.com' could not be found.
Please verify that you have entered the server name correctly.
Account: 'pop.gmail.com', Server: 'pop.gmail.com', Protocol: POP3, Port:
995, Secure(SSL): Yes, Socket Error: 11001, Error Number: 0x800CCC0D I'm
sure my connection settings and port numbers are right ,so I tested the
connection with telnet command "telnet pop.gmail.com 995" and the result
is " could not open connection to the host on port 995 :connection fails
,, another computers on my workgroup can connect to the all mail servers
,so I thought the problem in my laptop ,but I can connect when I use
another dial up connection ,I couldn't understand where's the problem
,anyone can help ?
Try the command "tracert pop.gmail.com" (without the quotes) where you
would normally enter the telnet command. If you have a working path to
that server, it should report something like:

Tracing route to gmail-pop.l.google.com [74.125.47.109]
over a maximum of 30 hops:

Several lines later, it should report something like:

12 79 ms 82 ms 69 ms yw-in-f109.google.com
[74.125.47.109]

Trace complete.

If the trace doesn't start, or doesn't end in less than 30 hops, you may
have problems with the DNS server you are using. Unless you've made
some effort to use a different DNS server, this probably indicates a
problem in your internet provider's DNS server, so call them.
 
G

Gary VanderMolen

I had the same telnet result. Evidently Gmail requires SSL to be active when
port 995 is used, and there is no way to simulate SSL in telnet.

It is puzzling why your email program can't find pop.gmail.com. That
server clearly exists. For diagnostic purposes, try substituting the IP
address 64.233.183.109 for pop.gmail.com. Does that work? If so,
your computer is having DNS lookup problems.
 
H

hago boss

Gary VanderMolen said:
I had the same telnet result. Evidently Gmail requires SSL to be active
when
port 995 is used, and there is no way to simulate SSL in telnet.

It is puzzling why your email program can't find pop.gmail.com. That
server clearly exists. For diagnostic purposes, try substituting the IP
address 64.233.183.109 for pop.gmail.com. Does that work? If so,
your computer is having DNS lookup problems.

ok telnet is working with the IP address 64.233.183.109
tracert with "pop.gmail.com" is not working
tracert with 74.125.47.109 is completing successfully
so its a DNS problem right? i don't know how to solve it .
 
G

Guest

hago boss said:
ok telnet is working with the IP address 64.233.183.109
tracert with "pop.gmail.com" is not working
tracert with 74.125.47.109 is completing successfully
so its a DNS problem right? i don't know how to solve it .
About all you can usually do with a DNS problem is to call
whoever runs the DNS server you are using, usually your
internet provider, tell them about the problem, and wait for
them to fix it.
 
G

Gary VanderMolen

Yes, you clearly have a DNS problem. Which is beyond the scope
of this newsgroup. Check your TCP/IP properties to make sure the
correct DNS servers are being used.
 
H

hago boss

Gary VanderMolen said:
Yes, you clearly have a DNS problem. Which is beyond the scope
of this newsgroup. Check your TCP/IP properties to make sure the
correct DNS servers are being used.

the problem solved ,i configured the DNS server in the connection properties
and everything went fine ,thank you all for your help .
 
G

Gary VanderMolen

Thanks for your feedback.
Glad I was able to steer you in the right direction.
 

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