Test email is OK but main page not?

L

Lenny

Hi,
I have 2 Tiscali email accounts set up on Outlook 2002. Yesterday both were
working fine but today one of the accounts keeps sending back an error
message telling me that I am unable to log on to the account - please check
your network administrator or ISP.

I can log onto the account through the webpage so username and password are
OK and they were yesterday too. I can open the account properties in Outlook
and test account. All the lines come back ticked so there is no problem
there. When I close that down and click send/receive from Outlook I then get
the error again.

Any help greatly received.
Cheers
Lenny
 
L

Lenny

Task 'tiscali - Receiving reported error (0x800ccc0F) : 'The connection to
the server was interrupted. If this problem continues, contact your server
administrator or internet service provider (ISP).'


Roady said:
And that exact error would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Hi,
I have 2 Tiscali email accounts set up on Outlook 2002. Yesterday both
were working fine but today one of the accounts keeps sending back an
error message telling me that I am unable to log on to the account -
please check your network administrator or ISP.

I can log onto the account through the webpage so username and password
are OK and they were yesterday too. I can open the account properties in
Outlook and test account. All the lines come back ticked so there is no
problem there. When I close that down and click send/receive from Outlook
I then get the error again.

Any help greatly received.
Cheers
Lenny
 
R

Roady [MVP]

If you are running a virus scanner that integrates with Outlook disable this
integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Task 'tiscali - Receiving reported error (0x800ccc0F) : 'The connection to
the server was interrupted. If this problem continues, contact your server
administrator or internet service provider (ISP).'


Roady said:
And that exact error would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Hi,
I have 2 Tiscali email accounts set up on Outlook 2002. Yesterday both
were working fine but today one of the accounts keeps sending back an
error message telling me that I am unable to log on to the account -
please check your network administrator or ISP.

I can log onto the account through the webpage so username and password
are OK and they were yesterday too. I can open the account properties in
Outlook and test account. All the lines come back ticked so there is no
problem there. When I close that down and click send/receive from
Outlook I then get the error again.

Any help greatly received.
Cheers
Lenny
 
L

Lenny

Thanks roady..... I got the message wrong, it says this:

Account tiscali sending and receiving reported error 0X8004210A The
operation timed out waiting for a response from the receiving pop server if
you continue to receive this message contact your server administrator or
internet provider.


Roady said:
If you are running a virus scanner that integrates with Outlook disable
this integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Task 'tiscali - Receiving reported error (0x800ccc0F) : 'The connection
to the server was interrupted. If this problem continues, contact your
server administrator or internet service provider (ISP).'


Roady said:
And that exact error would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi,
I have 2 Tiscali email accounts set up on Outlook 2002. Yesterday both
were working fine but today one of the accounts keeps sending back an
error message telling me that I am unable to log on to the account -
please check your network administrator or ISP.

I can log onto the account through the webpage so username and password
are OK and they were yesterday too. I can open the account properties
in Outlook and test account. All the lines come back ticked so there is
no problem there. When I close that down and click send/receive from
Outlook I then get the error again.

Any help greatly received.
Cheers
Lenny
 
R

Roady [MVP]

Still; try the same solution suggested ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Thanks roady..... I got the message wrong, it says this:

Account tiscali sending and receiving reported error 0X8004210A The
operation timed out waiting for a response from the receiving pop server
if you continue to receive this message contact your server administrator
or internet provider.


Roady said:
If you are running a virus scanner that integrates with Outlook disable
this integration and try again.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Lenny said:
Task 'tiscali - Receiving reported error (0x800ccc0F) : 'The connection
to the server was interrupted. If this problem continues, contact your
server administrator or internet service provider (ISP).'


in message And that exact error would be...?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
Hi,
I have 2 Tiscali email accounts set up on Outlook 2002. Yesterday both
were working fine but today one of the accounts keeps sending back an
error message telling me that I am unable to log on to the account -
please check your network administrator or ISP.

I can log onto the account through the webpage so username and
password are OK and they were yesterday too. I can open the account
properties in Outlook and test account. All the lines come back ticked
so there is no problem there. When I close that down and click
send/receive from Outlook I then get the error again.

Any help greatly received.
Cheers
Lenny
 

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