Terminal Services & Active Directory Error

[Dominic Marsat]

Server: Windows 2000 SBS

Terminal Client: Windows XP Pro

Logging onto the server as administrator through the
terminal services client and then trying to access
the active directory throws the following error:

'Naming information cannot be located because:
The logon attempt failed'

I've have a good look on the internet and found similar
but unanswered posts.

This also affects the exchange console.

Thanks in advance, Dominic

 

[Vera Noest [MVP]]

Anything in the EventLog?
There are many reasons for this error (DNS problem, renamed
administrator account, etc). Check if this helps:

"Access This Computer from the Network" User Right Causes Tools
Not to Work
http://support.microsoft.com/?kbid=257346

You Cannot Interact with Active Directory MMC Snap-Ins
http://support.microsoft.com/?id=329887

Since this has nothing to do with TS and everything with AD, you
might want to repost in an active directory newsgroup.

 

[Dominic Marsat]

Anything in the EventLog?

Nothing unusual. There's a 'Pre-authentication failed' message
in the security log (name: administrator, service: krbtgt, type:
0x2, code: 0x18, address: 127.0.0.1) at the time when I tried
to access the active directory.

There are many reasons for this error (DNS problem, renamed
administrator account, etc). Check if this helps:

I don't think it's a DNS problem - this would surely create
all sorts of other problems on the network. Everything else
is behaving normally + the administrator account hasn't been
renamed.

"Access This Computer from the Network" User Right Causes Tools
Not to Work
http://support.microsoft.com/?kbid=257346

Tried the above

You Cannot Interact with Active Directory MMC Snap-Ins
http://support.microsoft.com/?id=329887

Tried the above

Since this has nothing to do with TS and everything with AD, you
might want to repost in an active directory newsgroup.

Yep - I'll try this too.

Interestingly, if I raise my permissions (dominic) to admin
and login using 'dominic', I can see the small business server
personal console and make changes to users that way.

Thanks, Dominic