Terminal Server Licensing error

[Guest]

I have a Vista user that is connecting to Terminal Server through RDP. We
are having licensing issues with our new 2003 Server, but are currently using
Temporary licenses. We didn't discover the problem until our 120 days were
up on many machines so I had my users delete the MSLicensing key in the
registry to reissue the license for another 120 days until I took some time
to look into the other problem.

Although my one Vista user had 60+ days left on his temp license he deleted
the key! Now it will not reissue a temporary license and will not recreate
the MSLicensing key. When he attempts to connect he gets the following
message: The remote computer disconnected the session because of an error in
the licensing protocol. Please try connecting to the remote computer
again or contact your administrator.

Can anyone help even if it is a temp solution? I am supposed to be on
maternity leave right now, but of course this user deleted the registry key
two days after I had my baby! Frustrating!

Thanks. ~Gretchen

 

[LSR]

I have a Vista user that is connecting to Terminal Server through
RDP. We are having licensing issues with our new 2003 Server, but
are currently using Temporary licenses. We didn't discover the
problem until our 120 days were up on many machines so I had my users
delete the MSLicensing key in the registry to reissue the license for
another 120 days until I took some time to look into the other
problem.

Although my one Vista user had 60+ days left on his temp license he
deleted the key! Now it will not reissue a temporary license and
will not recreate the MSLicensing key. When he attempts to connect
he gets the following message: The remote computer disconnected the
session because of an error in the licensing protocol. Please try
connecting to the remote computer
again or contact your administrator.

Can anyone help even if it is a temp solution? I am supposed to be on
maternity leave right now, but of course this user deleted the
registry key two days after I had my baby! Frustrating!

Thanks. ~Gretchen

The user could try doing a System Restore from a time before he deleted the
MSLicensing keys. That should restore the temporary licence and give him the
60 days back.

And - congratulations!

 

[Guest]

Thanks for the suggestion. I tried it, but the oldest system restore point
is about three days AFTER he deleted the key. Does anyone have any other
suggestions?

The computer is not that old. Should I consider rebuilding it completely?
I am cautious because I don't even know if that would fix it! His computer
is still listed in the temporary licenses on the Terminal Server. Is there
anyway to purge that?

 

[Guest]

Problem solved! Okay this was one of the most frustrating situations. I am
currently NOT a fan of Vista and it will take me some time to get over it!

Everyone was telling me to just log in as the administrator and that the key
would be recreated. The only user account set up is the administrator and so
I was very frustrated because nothing seemed to work. I finally was just
messing around and right clicked on the RDP. There was an option of Run this
program as the Administrator. I clicked that and magically the key was
recereated and I was connected! Ugh! How simple but it took me three weeks
to figure out!!!!!!!

Thanks for all your help. I hope this entry helps someone else one day.
~Gretchen