Termanial Service User Logon Denied and Licensing

[Guest]

Hi All,
I have a client who purchased from another company two Windows 2K Servers,
one of which seems to be SBS. On another, it seems that Terminal Services was
installed and configured with 12 Licenses, under the open license scheme. One
year later, they had a problem were terminal services users could not log in
and the solution was to add more licenses. I am not sure of how many lecenses
were purchased in October 2004, but it seems to be 8. When I check the
license out, I'm told that there are 20 licenses loaded in per server mode.
Only 10 users can log into terminal services. A letter was sent from
Microsoft on the 26th Oct informing us that in 60 days the open license is
due to expire.

We received the following message on the server running terminal services...
"license usage for product running in per server mode has exceeded the max no
of licenses...will prohibit further licenses...check application event log..."

I had customer cheque the event log and we have error log 1004 - Cannot
issue a client license.

What is the story with client licenses, and open licenses? Do they only last
for one year? Could we only need 12 - to 15 users max on this network and
should not need to keep purchasing more licenses?

I'm trying to find the correct channel in MS but to no avail.

Regards,

George

 

[Guest]

Your problems are referring to two different types of licenses, Terminal
Server CALs and Windows Server CALs. The message the end user saw was
referring to the Windows Server CALs. If you own enough, you can disable the
License Logging Service and this will go away. This service is disabled by
default in 2003.

Terminal Server CALs are assigned to specific client computers for a period
of 52-89 days, after which they are returned to the pool of available
licenses. These can be viewed in the Terminal Services Licensing Manager.
This service (TSLS) is absolutely requires, so don't disable it.

http://www.sessioncomputing.com/licensing.htm