temporary internet files missing and set to 0MB

[yahooisntz]

Using IE 6SP1 all critical patches applied on Win XP pro SP1 all critical patches applied. Using hi speed P4 system with a 30G hard drive plenty of space, 256MB RAM. Already scanned for spyware/viruses

IE is loading web pages slow or it's not responding. When I checked Internet Options,Temporary Internet Files Settings. There's no folder location listed with The Amount of disk space to use set to 0 MB. I tried changing settings and it gives me "Place select a value between 1 and 0 for how much disk space temporary internet files may use.." Can't move the folder, It gives me error message choose another folder with more space

 

[Hans Le Roy]

Hi,

Do you have a folder called c:\documents and settings\<username>\local
settings\temporary internet files\ ?

Can you browse to that folder with the Move folder button?

Kind regards

Hans Le Roy
MS MVP Win/IE-OE

Using IE 6SP1 all critical patches applied on Win XP pro SP1 all critical
patches applied. Using hi speed P4 system with a 30G hard drive plenty of
space, 256MB RAM. Already scanned for spyware/viruses

IE is loading web pages slow or it's not responding. When I checked
Internet Options,Temporary Internet Files Settings. There's no folder
location listed with The Amount of disk space to use set to 0 MB. I tried
changing settings and it gives me "Place select a value between 1 and 0 for
how much disk space temporary internet files may use.." Can't move the
folder, It gives me error message choose another folder with more space

 

[Guest]

Thanks for the quick response
I already have that folder and tried with the move button. Not an exact quote, but it says there's not enough capacity to move.

But If I reboot the system, the folder comes back.
This happens at intervals. I can't find any solution at any knowledge bases. Thanks in advance!

Kelly
Support Specialist
County Government

 

[Mike Burgess]

yahooisntz,
Cannot Change Temporary Internet Files Cache Size
[Please select a value between 1 and 0]
http://support.microsoft.com/?kbid=195163
http://support.microsoft.com/?kbid=301897

Indicates a corrupt cache or a 3rd party program.

How To: Delete the Internet Explorer Temporary Internet Files
http://www.mvps.org/winhelp2002/delcache.htm
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 12-01-03]
Please post replies to this Newsgroup, email address is invalid
--

Using IE 6SP1 all critical patches applied on Win XP pro SP1 all critical
patches applied. Using hi speed P4 system with a 30G hard drive plenty of
space, 256MB RAM. Already scanned for spyware/viruses

IE is loading web pages slow or it's not responding. When I checked
Internet Options,Temporary Internet Files Settings. There's no folder
location listed with The Amount of disk space to use set to 0 MB. I tried
changing settings and it gives me "Place select a value between 1 and 0 for
how much disk space temporary internet files may use.." Can't move the
folder, It gives me error message choose another folder with more space

 

[Guest]

thanks, I found these already. Either they don't apply because I don't have McAfee Safe and Sound, or it's a new install of Win XP/IE. 2 consultants can't fix the problem.

Any more help is appreciated!!
yahooisntz

 

[Mike Burgess]

yahooisntz,
You kind of have to read between the lines here .........
In the MSKB article it states a "3rd party" driver\app is conflicting.
However this does NOT occur in Safe Mode ..... this indicates that
this 3rd party is loading from Startup and causing a conflict.

1) Did you log on as Administrator and delete the cache folders?
http://www.mvps.org/winhelp2002/delcache.htm

2) Check your Startup apps via Msconfig, or System Information
Can you reset the cache in Safe Mode?
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 12-01-03]
Please post replies to this Newsgroup, email address is invalid
--

thanks, I found these already. Either they don't apply because I don't have
McAfee Safe and Sound, or it's a new install of Win XP/IE. 2 consultants
can't fix the problem.

Any more help is appreciated!!
yahooisntz

 

[Yahooisntz]

Miike,
Thanks for the tip. I had to wait until the problem happened again at
another users station.
Temporary internet files were at 0MB with no folder location. I tried
setting it to the username\local settings\temporary internet files.
Error message on not enough space. Even though there's gigabytes
available.

I logged in as admin and deleted off the user's temporary internet
files and history (solution #1). Then I had the user log back on and
start using IE. For the next two days that I checked back with them,
they said that IE is running fine. I checked the temporary internet
files setting and it's still there. I can try this with multiple
machines to see if the solution holds.

There might be a driver or app that's causing the problem, but looking
for that is like a needle in a haystack. Thanks very much!!
Kelly - Tech Support, county goverment

 

[Yahooisntz]

yahooisntz,
You kind of have to read between the lines here .........
In the MSKB article it states a "3rd party" driver\app is conflicting.
However this does NOT occur in Safe Mode ..... this indicates that
this 3rd party is loading from Startup and causing a conflict.

1) Did you log on as Administrator and delete the cache folders?
http://www.mvps.org/winhelp2002/delcache.htm

2) Check your Startup apps via Msconfig, or System Information
Can you reset the cache in Safe Mode?
____________________________________________________________
Mike Burgess [MVP Windows Shell\User] http://www.mvps.org/winhelp2002/
Blocking Spyware, Adware, Parasites, Hijackers, Trojans, with a HOSTS file
http://www.mvps.org/winhelp2002/hosts.htm [updated 12-01-03]
Please post replies to this Newsgroup, email address is invalid