Telephone service not running

[Guest]

Telephone service will not start. Get Error 1058: the sevice cannot start,
either because it is disabled or because it has not been devices associated
with it.

Clicked on Control Panel | Phone and Modem Options -- Phone and Modem
control panel can not operate. You may ahve a problem starting telephony
service.


Clicked on Device Manager | Modems and found two items.
- Agree Systems AC97MODEM V2153dx64. This device is working properly - Use
this device (enabled).
- Standard Modem Properties - This device is working properly. Use this
device (enabled).

What do Ineed todo to get the Telephony service start?

 

[Guest]

Did you look at the start-up type in Services.msc to verify that it is
currently disabled? If so, change the start-up to Automatic and then
manually start it, or reboot your machine. Afterwards, type Net Start at a
cmd-line to list running services

 

[Guest]

It was disabled. I enabled it and changed startup type to automatic. Then I
tried to start it manually. It did not start. I rebooted it didn't start and
tried again to start it manually. The error message said could not start the
Telephony service on local computer. ERROR 1503 The service is not responding
to start request in a timely fasion.

There are two services listed under dependencies. Both are started.
Under Hardware Profile the workgoup the notebook belongs to is shown.
Under path to executable it says C:\WINDOWS\Sytem32\svchost.exe -k tapisrv.

On a notebook where Telephony service has started it says -k netsvcs. Could
this be relevant?

 

[Guest]

Try setting the startup type to Manual - some services which are not always
needed do not start at boot-up, but rather when called upon by another
service, etc. If the status for the TapiSrv (telephony) service is stopped,
it's only a problem if it is needed for the fax, remote access auto
connection manager, or remote access connection manager. Even some services
with Automatic start-up will shut down if not needed by the system.

 

[Guest]

Hi JCB,

I changed Start type to Manual - the same error occurred.

This notebook is for a roaming user, therefore Telephony needs to work, and
I also need to setup security properly.

Since Telephoney doesn't work, it seems Device Manager is not detecting
reality. How can I findout what files ar being accessed and what those files
are doing?

-
KC