G
Guest
Hello,
I need help to get internet connection back. It went bad after I ran Adware
update a while back. Whenever I launch IE, error message "This page cannot
be displayed" is displayed.
My PC is a Compaq laptop with XP Home edition (OEM) with SP1; IE version is
6.02800.1106. I have a Linksys router with DHCP and other computers connect
fine to internet, just this one.
I tried following:
*Tried to re-install TCP/IP (as I did with W2000 before), but in XP, this is
not selectable (would be nice it Microsoft left it as selectable).
*Tried Network Connection, "repair this connection" several times. Got error
message "TCP/IP is not available, cannot proceed". Sometimes PC falls back
to Automatic Private IP Addressing, other times IP is "Unavailable".
* Reinstalled XP, did not help
* Tried to install W2000 instead since I know I can reset TCP/IP there. But
XP is too smart, won't allow me to "downgrade".
* Found Microsft article 811259 on TCP/IP problem. Did Netdiag as it
suggested and it showes Winsock 2 key is corrupted. The article suggested 2
fix options. Since PC has only SP1, I followed the instructions of using
regedit to delect Winsock and Winsock2. I deleted Winsock fine but Winsock2
always comes back after restart, I cannot delet it. This leaves me the
second option which requires SP2 first then run netsh winsock rest .
Microsolft set up SP2 (single computer) to download directly to the PC
connecting to the file, so I cannot save a copy to an USB drive and trasferto
my bad PC.
Does anyone has another way to solve my problem or assuming I am on the
right track, can anyone show me how to delete Winsock2 or where to get a
standalone SP2 file. There is a muti-computer SP2 that can be downloaded
from Microsoft but its much bigger file and will it work?
Thanks in advance!....Jim
I need help to get internet connection back. It went bad after I ran Adware
update a while back. Whenever I launch IE, error message "This page cannot
be displayed" is displayed.
My PC is a Compaq laptop with XP Home edition (OEM) with SP1; IE version is
6.02800.1106. I have a Linksys router with DHCP and other computers connect
fine to internet, just this one.
I tried following:
*Tried to re-install TCP/IP (as I did with W2000 before), but in XP, this is
not selectable (would be nice it Microsoft left it as selectable).
*Tried Network Connection, "repair this connection" several times. Got error
message "TCP/IP is not available, cannot proceed". Sometimes PC falls back
to Automatic Private IP Addressing, other times IP is "Unavailable".
* Reinstalled XP, did not help
* Tried to install W2000 instead since I know I can reset TCP/IP there. But
XP is too smart, won't allow me to "downgrade".
* Found Microsft article 811259 on TCP/IP problem. Did Netdiag as it
suggested and it showes Winsock 2 key is corrupted. The article suggested 2
fix options. Since PC has only SP1, I followed the instructions of using
regedit to delect Winsock and Winsock2. I deleted Winsock fine but Winsock2
always comes back after restart, I cannot delet it. This leaves me the
second option which requires SP2 first then run netsh winsock rest .
Microsolft set up SP2 (single computer) to download directly to the PC
connecting to the file, so I cannot save a copy to an USB drive and trasferto
my bad PC.
Does anyone has another way to solve my problem or assuming I am on the
right track, can anyone show me how to delete Winsock2 or where to get a
standalone SP2 file. There is a muti-computer SP2 that can be downloaded
from Microsoft but its much bigger file and will it work?
Thanks in advance!....Jim