tasks folder

[GerardP]

When I receive a task, I can see it in the preview pane but I can't open it.
Wen I click on it to open, I get error dialog that reads:

"Cannot open this item. The tasks folder cannot be found"

I am only running at home, not on a server etc. Can I not email a task?

 

[Roady [MVP]]

Version of Outlook?
Type of mail account?

 

[Joe]

I am having same issue...

Outlook version: 2007
Account Type: POP3 (gmail)

More Information:

I recently re-installed vista, but first I backed up my PST files and other
documents. After re-installing vista and outlook, I went to tools ->
accounts -> data files, added my gmail folders back (which is just for
e-mail, no tasks or calendar), added a seperate set of folders (where my
calendar, tasks, and important e-mails I don't want to delete live), set this
second folder set as default, then deleted the outlook-generated set of
folders from the list.

I closed outlook, opened it back up, set up my e-mail account and told it to
dump to the gmail folders I added (which is NOT the default, tasks folder is
in default folderset), then watched it re-download all 400 messages in my
inbox. Many were old tasks that I was trying to delete, but I couldn't
delete, open, preview any of them because of the Error Message mentioned
earlier. Also, those tasks may have already been deleted, but just
accidentally re-downloaded, so if the e-mail item is looking for an
associated task item that isn't there and throwing a fit, I can understand
that... but why can't I at least delete the task?

 

[Joe]

I found a solution...

First off, I don't think I was very clear in last post, so let me clarify
the problem I was having, so the solution may make more sense.

1) Received a task item via pop3 email
2) Accepted it, went into tasks folder
3) backed up PST file, re-installed vista & outlook
4) Created new personal folders, copied ONLY e-mail/contacts/calendar (not
tasks!)
5) Created another set of personal folders for general storage, made it the
default set (each e-mail account goes into a seperate set of folders)
6) Clicked on old task request e-mail, gave me error and was unable to
read/delete e-mail message because of mentioned error

To fix:

1) Go to tools -> accounts -> data files, make the personal folders that
contain the task items you can't open the default folders
2) Restart outlook
3) Delete task items
4) Go to tools -> accounts -> data files, make your original default folders
default again
5) Restart outlook

Done.

Only issue I see with this is when I made my folder set for gmail default,
outlook added a bunch of crap I didn't want to it, such as journal, contacts,
etc., and now I can't delete those sub-folders. It would be nice if someone
from Microsoft looked into this, the main bugs I see in this expirience are:

1) When copying e-mail items from one PST file to another, if it's a task
request and you didn't copy the corresponding task item, you will get this
error any time you try to read/accept/decline/delete the task request e-mail
in that folder's inbox. If a task request in your inbox can't find it's
associated task item, perhaps outlook should treat it as a new task request
and form a new association... Or ignore the item completely if it's just a
status update to a task it can't find.

2) When setting a folder as default, many sub-folders get automatically
created such as Calendar, Tasks, Contacts, Journal, etc. Those folders are
not delete-able even after the PST containing those folders is not the
default folders anymore. Since I want to syncronize only one out of 5 e-mail
accounts with another copy of outlook on another computer, I need at least
this one e-mail account in its own PST file, but I don't want these
contact/calendar/task folders as they don't contain anything (a different PST
file has those folders with the information I want), and I don't want them
confusing my PocketPC when syncronizing with either computer.