Outlook 2007 Task will not open

R

rcaquest

Whenever I receive a new tasks in outlook 2007, it will not open. I receive
the following message.

"Cannot open this item. The Tasks folder cannot be found."

How can I get this feature to work properly?
 
R

Roady [MVP]

See if starting Outlook with the resetfolders switch works;
Start-> Run; outlook.exe /resetfolders
 
R

Roady [MVP]

What kind of mail account type are you using?
Do you still have access to your Tasks folder?
 
S

sadalit

We experienced this issue too. In our case, it happened after we applied the latest service pack to our Exchange 2003 server. There is a hotfix for this, please see the following knowledge base article from Microsoft:

http://support.microsoft.com/default.aspx/kb/930807/en-us

And there are some workarounds if you can't get the hotfix applied right away:

The task email can be opened in OWA.
The task email can be opened once forwarded.
 

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