Task manager

G

Guest

I just did a freash install of windows xp home edition with sp2, and
professional, because i bought a new motherboard, and now when ever i hit
ctrl+alt+del my task manager will not show up, and then when I put the
taskmgr command in the run program it says another program is currently using
this file, anyone have a solution?
 
G

Guest

Hi Pinky,

This issue is a result due to spyware on your PC.

I would suggest you to download a latest Anti Spyware Software and scan the
PC.

You may send the hijackthis.log to us.

1. Download the Adware Program from: http://www.lavasoft.de/ms/index.htm
2. Click Download now
3. After Downloading the Software , install it.
4. Boot the PC to the Safe Mode
5. Scan your PC with the Adware Software
6. Restart PC

Step 2. (Hijackthis.exe)

Download the HijackThis Program from:
http://www.spychecker.com/download/download_hijackthis.html

1. Create a new folder on your Desktop and download the File into that folder.
2. Close all the browsers and applications.
3. Double click on the Hijackthis.exe file and run.
4. To scan your system, click on Scan button.

Once Scan is complete

5. Click Save Log
6. Save the hijackthis.log

Paste the hijackthis.log here for further analysis.

7. Close the Hijackthis (Do not fix the Scan file)

With Regards,

Jitesh Biswas

http://jiteshbiswas.tripod.com
 
M

Malke

Jitesh said:
Hi Pinky,

This issue is a result due to spyware on your PC.

I would suggest you to download a latest Anti Spyware Software and
scan the PC.

You may send the hijackthis.log to us.

No. We ask that people *not* post HijackThis logs here in the MS
newsgroups. Analyzing an HJT log takes a great deal of time and
expertise and the OP will not get the help s/he needs for that here.
Instead, HJT logs should be posted to one of these specialty forums
(listed in no particular order):

http://www.aumha.org/a/hjttutor.htm - HijackThis tutorial by Merijn
http://www.bleepingcomputer.com/forums/index.php?showtutorial=42 -
another tutorial

http://www.atribune.org/forums/index.php?showforum=9
http://aumha.net/viewforum.php?f=30
http://www.bleepingcomputer.com/forums/forum22.html
http://castlecops.com/forum67.html
http://www.dslreports.com/forum/cleanup
http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
http://www.geekstogo.com/forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
http://gladiator-antivirus.com/forum/index.php?showforum=170
http://forums.subratam.org/index.php?showforum=7
http://spywarewarrior.com/viewforum.php?f=5
http://forums.techguy.org/54-security/
http://forums.tomcoyote.org/

Besides, HJT is not the first troubleshooting step. Pinky - did you do a
clean install or just a repair install? Please look at the instructions
for both types of installations here to see which one you actually did:

http://www.michaelstevenstech.com/XPrepairinstall.htm - Repair Install
How-To
http://michaelstevenstech.com/cleanxpinstall.html - Clean Install How-To

Not being able to run Task Manager is symptomatic of virus infection, so
I wonder how soon after your installation this occurred and whether you
had an antivirus program on the machine. First you should determine
whether the machine is clean:

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Do all prep/finishing work and follow instructions to do all scans in
Safe Mode.

If you do not have a current version antivirus installed (not earlier
than 2005), scan first with Dave Lipman's Multi-AV. Then get, install,
and update a full-featured av and do a thorough scan in Safe Mode.

http://www.ik-cs.com/multi-av.htm - how to use Dave Lipman's Multi-AV
http://www.ik-cs.com/programs/virtools/Multi_AV.exe - Multi-AV download
http://pcdid.com/Multi_AV.htm - additional Multi_AV instructions

After you've done this troubleshooting, please post back with details of
your machine, how you installed, and the results of your
troubleshooting if you want more help. If the procedures look too
complex - and there is no shame in admitting this isn't your cup of tea
- take the machine to a professional computer repair shop (not your
local version of BigStoreUSA).

Malke
 
R

Rock

Jitesh said:
Hi Pinky,

This issue is a result due to spyware on your PC.

I would suggest you to download a latest Anti Spyware Software and scan the
PC.

You may send the hijackthis.log to us.

Please don't ask people to post HiJackThis logs here. There are
specialty forums for it.
 

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