Take one idiot, one outlook express, Oh! they don't mix!

Q

Q852913745

I am trying to change ISP from AOL to tesco.net.
Trying to setup outlook express is a nightmare!
Tesco states that I now have a web email account, that's HTTP right?

Outlook help file says, (as if even an idiot should know the name of
their incoming e-mail server, or what it means)

"For e-mail accounts, you'll need to know the type of e-mail server you use
(POP3, IMAP, or HTTP), your account name and password, the name of the incoming
e-mail server and, for POP3 and IMAP, the name of an outgoing e-mail server."

I know my account name and password
If my email address is for example:- (e-mail address removed)
Does that give some indication to the name of my incoming e-mail server?
If I'm right about web account being an HTTP account then I don't have an
outgoing e-mail server, correct?

AOL was much easier, I log onto AOL, and this nice lady says "You have e-mail".

I can wait for newsgroups, this is bad enough!
 
M

Mike H

Your e-mail account will be of POP3 type.. contact the ISP through their
home page for support..
 
W

Will Denny

Hi

Have you contacted tesco.net to get their server info? Try contacting them
on (e-mail address removed)
 
G

Gordo

Q852913745 said:
I am trying to change ISP from AOL to tesco.net.
Trying to setup outlook express is a nightmare!
Tesco states that I now have a web email account, that's HTTP right?
Outlook help file says, (as if even an idiot should know the name of
their incoming e-mail server, or what it means)
"For e-mail accounts, you'll need to know the type of e-mail server
you use (POP3, IMAP, or HTTP), your account name and password, the
name of the incoming e-mail server and, for POP3 and IMAP, the name
of an outgoing e-mail server."
I know my account name and password
If my email address is for example:- (e-mail address removed)
Does that give some indication to the name of my incoming e-mail
server?
If I'm right about web account being an HTTP account then I don't
have an outgoing e-mail server, correct?

According to the tesco.net web page, your email type is pop3. Also
Incoming mail server (pop): mail.tesco.net
Outgoing mail server (smtp): mail.tesco.net
 
C

Chris Priede

Q852913745 said:
Trying to setup outlook express is a nightmare!
Tesco states that I now have a web email account, that's HTTP right?

Not in this context. That means there is a web page somewhere, where you
can go and check email using your web browser, without having to configure
Outlook Express or similar software. As to where, I couldn't tell you --
ask tesco.net.

The HTTP option in Outlook Express works with Microsoft's own Hotmail, but
nothing else that I've heard of. Try POP3.
If my email address is for example:- (e-mail address removed)
Does that give some indication to the name of my incoming e-mail
server?

Try mail.tesco.net for both. If that doesn't work, call tesco.net and ask.

Overall, it sounds like tesco.net provides horrible documentation or you are
not reading it properly. Did they really give you instructions to set up
Outlook Express without providing server names?
 
R

R. McCarty

Inbounds is usually mail.'isp'.net (or .com)
Outbounds is usually mail (or) smtp.'isp'.net (or com)

Quickest way to test is try a Ping
Start, Run (Type ) command
In Command Prompt box (type) Ping mail.tesco.net (Press Enter)
and see if the mail server replies.

But just about all ISP's have a Help page for setting up mail clients.
 
V

Vanguardx

Q852913745 said:
I am trying to change ISP from AOL to tesco.net.
Trying to setup outlook express is a nightmare!
Tesco states that I now have a web email account, that's HTTP right?

Outlook help file says, (as if even an idiot should know the name of
their incoming e-mail server, or what it means)

"For e-mail accounts, you'll need to know the type of e-mail server
you use (POP3, IMAP, or HTTP), your account name and password, the
name of the incoming e-mail server and, for POP3 and IMAP, the name
of an outgoing e-mail server."

I know my account name and password
If my email address is for example:- (e-mail address removed)
Does that give some indication to the name of my incoming e-mail
server?
If I'm right about web account being an HTTP account then I don't
have an outgoing e-mail server, correct?

AOL was much easier, I log onto AOL, and this nice lady says "You
have e-mail".

I can wait for newsgroups, this is bad enough!

Just go read
http://www.tesco.net/help_pages/questions/server_settings.html on the
mail server settings. But then I have to wonder why you refuse to
contact Tesco's technical support for a service that you are paying for.
You WILL have more problems later. Contact your ISP. Using the
provided help can often provide lots of answers, too, like the help
pages for your Internet provider, the program's own help, Start -> Help
and Support, and http://support.microsoft.com/.
 
Q

Q852913745

Thanks people, I did say I was an idiot!
They have a page with all of the server details,
I just couldn't see it!
Sorry
 
A

Alex Nichol

Q852913745 said:
I am trying to change ISP from AOL to tesco.net.
Trying to setup outlook express is a nightmare!
Tesco states that I now have a web email account, that's HTTP right?

Outlook help file says, (as if even an idiot should know the name of
their incoming e-mail server, or what it means)

"For e-mail accounts, you'll need to know the type of e-mail server you use
(POP3, IMAP, or HTTP), your account name and password, the name of the incoming
e-mail server and, for POP3 and IMAP, the name of an outgoing e-mail server."

I know my account name and password
If my email address is for example:- (e-mail address removed)
Does that give some indication to the name of my incoming e-mail server?
If I'm right about web account being an HTTP account then I don't have an
outgoing e-mail server, correct?

No. ISPs like Tesco do not provide their mail through web browsers
(HTML), but through the 'Post Office Protocol' (POP3) which holds the
mail until you logon and ask for it when it gets downloaded to your
machine.

I am not certain (tesco should provide the needed server names in their
joining info - or do it for you via an installation CD), but probably
settings are

In Outlook Express, go to Tools - Accounts, and on the Mail page either
Add, or if there is one half done, use properties to edit it. Add will
guide you; Properties should have
General Page
Account name - what you like for reference in menus, eg Tesco Mail
User Info Name - what you want to have as the name seen by recipients
Email Address and reply address - for your example (e-mail address removed)

Servers page - Incoming is a POP3 server
Incoming mail *probably* pop.tesco.net but maybe mail.tesco.net so you
will have to check the documents
Outgoing *probably* smtp.tesco.net - but again maybe not
Username - probably (e-mail address removed) with password that has been assigned
to you; but servers do have variations, again see documents

You should not need to change anything else. Then in OEs Tools - Send
Receive if you click the Tesco Mail or whatever it should connect up and
download mail - and send any messages you have written and put in Send
for sending next connection
 
J

Jim Macklin

contact (e-mail address removed) and ask for the mail server name
for both HTTP and SMTP/POP mail.

These are the first 5 hits from Google "tesco mail
servers...
POP3 Server Internet/Email Service Providers, POP3 Servers.
BlueYonder, pop3.blueyonder.co.uk. BTClick,
mail.btinternet.com. ... Supanet, pop.supanet.com. Tesconet,
mail.tesco.net ...
www.buzzsoft.com/engsupport/Pop%20Server.html - 9k -
Cached - Similar pages


SMTP Host ... If you can not locate your server please
contact Help Support and they will be happy to find your
SMTP Host. ... Supanet, smtp.supanet.com. Tesconet,
mail.tesco.net. ...
www.buzzsoft.com/engsupport/SMTP%20Host.html - 8k -
Cached - Similar pages


Connection Problems ... pop.freeserve.net, Virgin -
pop.virgin.net, BTClick - mail.btinternet.com Tesco -
mail.tesco.net Buzzsoft have a good list of other servers
here - http://www ...
www.embossed.co.uk/support/mailserverconnection.html -
12k - Cached - Similar pages


More Solutions - Email - SMTP Servers ... Tesconet,
mail.tesco.net. UKGateway, smtp.ukgateway.net. Yahoo,
smtp.mail.yahoo. com. If you know of any other SMTP Servers
which are not in our list (or any that ...
www.more-solutions.co.uk/email/smtp.html - 13k - Sep
25, 2004 - Cached - Similar pages


Knightsbridge Online : sending mail : ISP's SMTP servers
2004 ... smtp-server.columbus.rr.com; Road Runner (Time
Warner): smtp-server.nc.rr ... Telewest:
smtp.blueyonder.co.uk; Telocity: mail.telocity.com; Tesco:
smtp.tesco ...
www.knightsbridge.net/faq/mailservers.html - 7k -
Cached - Similar pages





--
The people think the Constitution protects their rights;
But government sees it as an obstacle to be overcome.



message | Q852913745 wrote:
|
| >I am trying to change ISP from AOL to tesco.net.
| >Trying to setup outlook express is a nightmare!
| >Tesco states that I now have a web email account, that's
HTTP right?
| >
| >Outlook help file says, (as if even an idiot should know
the name of
| >their incoming e-mail server, or what it means)
| >
| >"For e-mail accounts, you'll need to know the type of
e-mail server you use
| >(POP3, IMAP, or HTTP), your account name and password,
the name of the incoming
| >e-mail server and, for POP3 and IMAP, the name of an
outgoing e-mail server."
| >
| >I know my account name and password
| >If my email address is for example:- (e-mail address removed)
| >Does that give some indication to the name of my incoming
e-mail server?
| >If I'm right about web account being an HTTP account then
I don't have an
| >outgoing e-mail server, correct?
|
| No. ISPs like Tesco do not provide their mail through
web browsers
| (HTML), but through the 'Post Office Protocol' (POP3)
which holds the
| mail until you logon and ask for it when it gets
downloaded to your
| machine.
|
| I am not certain (tesco should provide the needed server
names in their
| joining info - or do it for you via an installation CD),
but probably
| settings are
|
| In Outlook Express, go to Tools - Accounts, and on the
Mail page either
| Add, or if there is one half done, use properties to edit
it. Add will
| guide you; Properties should have
| General Page
| Account name - what you like for reference in menus, eg
Tesco Mail
| User Info Name - what you want to have as the name seen by
recipients
| Email Address and reply address - for your example
(e-mail address removed)
|
| Servers page - Incoming is a POP3 server
| Incoming mail *probably* pop.tesco.net but maybe
mail.tesco.net so you
| will have to check the documents
| Outgoing *probably* smtp.tesco.net - but again maybe not
| Username - probably (e-mail address removed) with password that has
been assigned
| to you; but servers do have variations, again see
documents
|
| You should not need to change anything else. Then in OEs
Tools - Send
| Receive if you click the Tesco Mail or whatever it should
connect up and
| download mail - and send any messages you have written and
put in Send
| for sending next connection
|
|
| --
| Alex Nichol MS MVP (Windows Technologies)
| Bournemouth, U.K. (e-mail address removed)8E8L.org (remove the D8
bit)
 

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