System will not load XP Windows Professional

[Guest]

Hi People

I was working on microsoft word when all of a sudden the system crashed and
a blue screen popped up. I tried to rebooting they system but it wouldnt i
have put
my xp windows cd to load up and repair xp but the message i am getting
it that it cant find the hard disk drives.

The hard drive is a fujitsu MPG3409AT E 40.00 GB s/n VH66T1805F37


can anyone help with this please?

 

[Rich Barry]

Saeed, take a look in the Bios for the hard drive. You could have
experienced a complete failure of the drive.
A Knoppix Live CD or Bart P.E. CD would come in handy now.

 

[Guest]

i have looked in Bios but the hard drive cant be detected.. does that mean i
need a new hard drive? or is there anything i can do to get it up and running
again

 

[Guest]

Hi People

I was working on microsoft word when all of a sudden the system crashed and
a blue screen popped up. I tried to rebooting they system but it wouldnt i
have put
my xp windows cd to load up and repair xp but the message i am getting
it that it cant find the hard disk drives.

The hard drive is a fujitsu MPG3409AT E 40.00 GB s/n VH66T1805F37


can anyone help with this please?

By the looks of it Saeed, the Hard drive may be died or going bad, try to
download the Diagnostic tools from the HDD manufacturer and Unzip on a
working machine to create a bootable CD or Floppy and test the health of
your HDD.
Try to reset the BIOS to boot or set your CD_ROM as the First Boot option
and see if you can get to the recovery console.
It could be an overheating issue give some air <G>, I found in some cases
replacing the Thermal component for the CPU (if it burnt) is the answer for
the overheating or curing the overheating issue for the system.
Are you able to log to safe Mode?.

 

[Guest]

By the looks of it Saeed, the Hard drive may be died or going bad, try to
download the Diagnostic tools from the HDD manufacturer and Unzip on a
working machine to create a bootable CD or Floppy and test the health of
your HDD.
Try to reset the BIOS to boot or set your CD_ROM as the First Boot option
and see if you can get to the recovery console.
It could be an overheating issue give some air <G>, I found in some cases
replacing the Thermal component for the CPU (if it burnt) is the answer for
the overheating or curing the overheating issue for the system.
Are you able to log to safe Mode?.

Here is the download for the diagnostic tools:
http://193.128.183.41/home/v3__product.asp?pid=225&inf=swr&wg=&L=en

 

[Patrick Keenan]

Hi People

I was working on microsoft word when all of a sudden the system crashed
and
a blue screen popped up. I tried to rebooting they system but it wouldnt i
have put
my xp windows cd to load up and repair xp but the message i am getting
it that it cant find the hard disk drives.

The hard drive is a fujitsu MPG3409AT E 40.00 GB s/n VH66T1805F37


can anyone help with this please?

What exactly does the blue screen message say, if it comes back up?

Restart the system and enter the BIOS. Ensure that the drives are detected
there. If they aren't, check the cabling to the drive.

The drive may have failed and must be replaced. Listen carefully as the
system starts from power-off. Does the drive spin up?

If the problem isn't simple, it isn't worth spending a lot of time trying to
fix this as replacement drives are so cheap - new 80 gig drives are under
CDN$50 now. Instead, you're better off looking at this as data recovery.
And for that, the first thing you need is a working system.

Take the old drive out, install a new one in its place, and reinstall.
Don't put the old drive back in until after the reinstall is complete.

Once you've re-installed XP to a new drive and have the system working,
attach the old drive, perhaps by USB case or adapter (about $20). If it
isn't detected and doesn't mount, it may well have failed.

If it is detected and mounted, try simply browsing to it with Explorer and
locate your files and copy them off. You might get an "access denied"
message, which simply means you have to "take ownership" of the files.

http://support.microsoft.com/kb/308421

There are also data recovery utilities. Google "data recovery utilities"
and you should get a list of apps you can try. Most will have demo
versions, but many can't work if the drive can't be found.

I'm not sure that it's a good idea to start with chkdsk on a failed drive.
Take your time.

Never try to recover data to the drive you're recovering from.

If the drive isn't spinning up when power comes on, it has failed
electrically and you will have to engage a data recovery service to recover
any data. You can't do this yourself. The drive has to be opened in a
clean room, the platters mounted on specialised (and expensive) hardware.
It can work very well, but may well cost you. Bills from the service I
use have normally started at $1000, and have gone over $5000. Price
depends on damage, what has to be recovered, and how quickly.

HTH
-pk

 

[Guest]

Hi Nass

Thanks for the advice but how do i download the Diagnostic tools from the
HDD manufacturer do you have a link you can provide please?

Thnaks

 

[Guest]

The link provided on the other post, try to check the connections (Data
Ribbon cables) from the Hard drive to the Motherboard and from the
Motherboard (be careful not burn any component on the MOBO (balance the ESD
with machine by holding the Metal Frame for about 30 secs and then try to
handle the cables.
Also see if you could smell a burning smell while you are there.
Don't try to replace the thermal component (it is a tricky job, you could
bend the connectors and end up damaging the CPU.

Or you can connect the HDD to another machine in USB enclosure as a Slave
Drive and rescue your Data, then a New HDD will be best option with More Gigs.

 

[Rich Barry]

Saeed, Nass provided you with a link
http://193.128.183.41/home/v3__product.asp?pid=225&inf=swr&wg=&L=en

 

[Patrick Keenan]

i have looked in Bios but the hard drive cant be detected.. does that mean
i
need a new hard drive? or is there anything i can do to get it up and
running
again

If it's an ATA drive, and it isn't detected by the BIOS, it's probably
toasted and there is almost nothing you can personally do to get the data
off, aside from paying a professional service. You need to consider the
value of the data before you proceed.

If it isn't toasted, it is certainly unreliable, and should be replaced
immediately.

Get another drive, put it in, and install XP to that. You'll have a
working system again in a few hours, and that's the place you need to start.

HTH
-pk