System Volume Information

[Deanna Barnard]

The computer said to disable System restore so that System Volume
Information file is then accessible but where do I find that file? Virus
hiding and cannot get rid of it. Can someone please help?

 

[Carey Frisch [MVP]]

You'll need to turn-off System Restore, reboot, then turn it back on.
The virus has infected your System Restore folder (system volume information).

How to Turn On and Turn Off System Restore in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310405&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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| The computer said to disable System restore so that System Volume
| Information file is then accessible but where do I find that file? Virus
| hiding and cannot get rid of it. Can someone please help?

 

[Wesley Vogel]

Also System Volume Information is a hidden folder.

C:\System Volume Information

How to Gain Access to the System Volume Information Folder
http://support.microsoft.com/default.aspx?scid=kb;en-us;309531