System Volume Information Virus

G

Guest

I have a trojan virus in my system volume information and i can not figure out how to delete it. I am set up as an admin with is computer and i still can not delete that file. It says i do not have permissions. HOW DO I GET PERMISSION

I use this computer for my office and with music programs and editing and to hear a major error beep every so often is very trying.
 
J

Jupiter Jones [MVP]

System Volume Information is the System Restore data.
Turn off/on System Restore to delete corrupted files:
Start/All Programs/Accessories/System Tools/System Restore.
Click System Restore Settings on left side.
Check "Turn off System Restore", click OK, follow prompts and reboot.
This deletes ALL Restore Points including corruption.
Then go back and turn on system Restore and create a Restore Point.

--
Jupiter Jones [MVP]
An easier way to read newsgroup messages:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp
http://www3.telus.net/dandemar/


Soundman said:
I have a trojan virus in my system volume information and i can not
figure out how to delete it. I am set up as an admin with is computer
and i still can not delete that file. It says i do not have
permissions. HOW DO I GET PERMISSION?
I use this computer for my office and with music programs and
editing and to hear a major error beep every so often is very trying.
 
B

Bruce Chambers

Greetings --

To clear viruses from the "System Volume Information," simply turn
off the System Restore feature (Start > All Programs > Accessories >
System Tools > System Restore, System Restore Settings), reboot, then
re-enable System Restore, and reboot one last time. This will delete
all of your Restore Points, including the corrupted one(s), and allow
you start with a clean slate.

However, if you have Restore Points that you'd really rather not
lose, and know which one is corrupted, very carefully try this:

How to Gain Access to the System Volume Information Folder
http://support.microsoft.com/default.aspx?scid=kb;EN-US;309531


Bruce Chambers

--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


Soundman said:
I have a trojan virus in my system volume information and i can not
figure out how to delete it. I am set up as an admin with is computer
and i still can not delete that file. It says i do not have
permissions. HOW DO I GET PERMISSION?
I use this computer for my office and with music programs and
editing and to hear a major error beep every so often is very trying.
 

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