System still hangs at shutdown. HELP!

M

Mark

Since installing SP2 my system has refused to shutdown.
It hangs on the 'windows is shutting down' screen. Also,
while on that screen my mouse pointer appears and I can
actually move the pointer using the mouse. But that's
all - and the system must be shut down with the power
switch.

I have tried the 'ctfmon' fix, which had no effect. I
have tried uninstalling the intellipoint software, which
had no effect. What else can I do? I need my system to
shut down when commanded to do so.
 
Z

zaza

Try to disable quick switch (Windows L)accounts
it may work
regards
*Since installing SP2 my system has refused to shutdown.
It hangs on the 'windows is shutting down' screen. Also,
while on that screen my mouse pointer appears and I can
actually move the pointer using the mouse. But that's
all - and the system must be shut down with the power
switch.

I have tried the 'ctfmon' fix, which had no effect. I
have tried uninstalling the intellipoint software, which
had no effect. What else can I do? I need my system to
shut down when commanded to do so.
Click to expand...


-
zaz
 

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