System restore problems

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Guest

Hello everybody i'm Bash2a.

I have a problem with my system restore in Windows XP.

I wanted to restore something that i did in my guest account because i
allowed things to be installed to it without my permission by accident. So i
tryed doing system resotre and it said that system restore is incomplete i
did this 5 times and it didn't work. i also tried to do system restore on a
program that i installed but it didn't work either.

Yes i checked the settings and everything was the way it was suppost to, to
make system restore work. HELP?

NOTE: i also have an anti-virus software called Norton 360. does this affect
system restore? if so, how can i fix this?
 
Bash2a said:
Hello everybody i'm Bash2a.

I have a problem with my system restore in Windows XP.

I wanted to restore something that i did in my guest account because i
allowed things to be installed to it without my permission by accident. So
i
tryed doing system resotre and it said that system restore is incomplete i
did this 5 times and it didn't work. i also tried to do system restore on
a
program that i installed but it didn't work either.

Yes i checked the settings and everything was the way it was suppost to,
to
make system restore work. HELP?

NOTE: i also have an anti-virus software called Norton 360. does this
affect
system restore? if so, how can i fix this?
Click to expand...

As an adjunct to Gerry's reply, it's best to first uninstall any unwanted
software using Add/Remove programs, and then use system restore to go back
to a previous date. Using system restore to remove a software install only
deals with monitored files which can leave other parts of the install still
around.
 
Let's see if System Restore will function in Safe Mode.

Boot into Safe Mode and perform a test restore using the following link.
http://bertk.mvps.org/html/tips.html#3

How to starting Windows XP in Safe Mode:
http://bertk.mvps.org/html/safemode.html

If there are any Norton applications installed, take a look at this page.
http://bertk.mvps.org/html/symantecdoc1.html

Here are some more troubleshooting steps to take when System Restore fails
to restore:
http://bertk.mvps.org/html/srfail.html

The Event Viewer can sometimes be helpful in tracking down errors.
Using the Event Viewer to troubleshoot System Restore errors:
http://bertk.mvps.org/html/source.html

Regards,
Bert Kinney MS-MVP Shell/User
http://bertk.mvps.org
Member: http://dts-l.org
 
Thanks Gary but i've been to the symantec site and they telled me the same
things mentioned on the link u gave me. I'm using Norton 360 and there is no
mescellenous option. I don't even know if the program came out in 2006 or 2007
 
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