System Restore does not work

[Guest]

using system restore maintenance > using system restore to I have just found
that System Restore does not work - though it may not have worked for some
time, it is not something I check. However, it was OK about 4 months ago when
I installed a new hard drive.
When I enter Help and Support > undo changes .. with system restore or if I
try performance and maintenance > using system restore to undo changes, I get
an error report with error signature "AppName: rstrui.exe AppVer:
5.1.2600.2180 ModName: srrstr.dll ModVer: 5.1.2600.2180 Offset: 00009826. I
have tried to reinstall system restore using advice from this site but cannot
find the file sr.inf.
Also, in control panel > sytem the system restore tab merges with the
general tab and I get the error message
"C:\Windows\system32\shell32,dll,Control_RunDll
C:\Windows\system32\sysdm.cpl",System"
Other similar error messages appear with "4" replacing the last "System"
depending what, in desperation, I am trying to do.
Any help appreciated. Thanks.
Ray

 

[Guest]

Ray,
Have you tried sfc /scannow??

yogi

 

[Bert Kinney]

Try these instructions Ray.

How to reinstall System Restore:
http://bertk.mvps.org/html/tips.html#ReinstallSR

 

[Guest]

Thanks Bert.

I followed the instructions (they were similar to ones I had found on the
site before-but no success) but I received a message "file sr.sys on Windows
XP Home Edition Service pack 2 cd is needed. Type path where file is located
and press "OK"".
By default I was offered c:\windows\inf\i386 but there was no response to
this, when I entered OK.
Then I searched on the Windows XP cd which came with the machine: found
sr.sys but the system told me I had a more up-to-date version on my machine,
so I declined. Then a series of other sr.*.* files were offered with the same
out-of-date warning. I declined and am back to square 1! Thank you for the
help you provided and the time you took to respond to my problem. I hope you
might have time/expertise to offer more advice. Thanks again.

Ray

 

[Guest]

Yogi,

Thanks for this. I had never heard of sfc /scannow but found it, tried it
and repeatedly got stuck on "Files that are required for Windows to run
properly .... DLL cache."

The instructions which accompanied sfc /scannow were a little beyond me!!!
So, it's back to square 1.

Thanks for your help and the time you took to respond to my problem.

Regards

Ray

 

[Guest]

Yogi,

Please see my amended reply to Bert. Now all is well!

Thanks again.

Ray

 

[Guest]

Bert,

My apologies. I had followed the instructions but had forgotten the last two
lines on the site to which you directed me - they tell me what to do if I'm
using ServicePack 2 Cd or Download from Windows.

That does apply to me, I've followed the instructions, it has reinstalled my
System Restore facility and you are a star!

Thanks.

Ray

 

[Bert Kinney]

Thanks Bert.

I followed the instructions (they were similar to ones I had found on
the site before-but no success) but I received a message "file sr.sys
on Windows XP Home Edition Service pack 2 cd is needed. Type path
where file is located and press "OK"".

Do you have the "Windows XP Home Edition Service pack 2" cd? If so do a
search for SR.* by going to Go to Start -
Search - All files and folder - All or part of the file name, and expand
More advanced options and check next to:
Search system folders
Search hidden files folders
Search subfolders

If this the SP2 CD released separately from Windows, this will not work
because the files are located in an executable file and can not be
accessed.

In this case the two will need to Slipstreamed together.
How to use AutoStreamer to Slipstream Windows XP Service Pack 2
http://www.simplyguides.net/guides/using_autostreamer/using_autostreamer.html

 

[Bert Kinney]

Glad to hear it Ray. You can disregard my previous post.