System has recovered from a serious error

[Guest]

Random systems accross our college campus lab enviroment have been displaying
the "The system has recovered from a serious error." The systems use
Centurian Guard technologies, which lock the hard drive, preventing user
changes. An OIT technician must go unlock the system and clear the error
message.

I have managed to aquire one of the MINI Dump files from a system displaying
the error. Can anyone shed some light on how to understand the informaiton
contained within? I have instlled the Microsoft Debugger tools, but don't
really understand what the information displayed is pointing me to.

I can email the minidump file if anyone is fluent in deciphering them.

Thanks,

Lucas Stark
PC Support Technician
SunGard Collegis @ Delta College
(e-mail address removed) , (e-mail address removed)

 

[Will Denny]

Hi

Please see if the following helps:

"You receive a "System Has Recovered from a Serious Error" message after
every restart"
http://support.microsoft.com/default.aspx?scid=kb;en-us;317277

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Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Will,

Thanks for the information. We may eventually turn off the feature, but the
college demands we discover what is initally causing the system to crash in
the first place.
Since I am not able to observe what the students are doing to cause the stop
errors, I need to disect the minidump file.

Lucas

 

[Will Denny]

Hi

If you are using windbg, the following may help:

http://www.microsoft.com/whdc/devtools/debugging/default.mspx

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

 

[Guest]

Thanks,

I have managed to load the file, but I really do not understand what I am
looking at. I have a couple different minidump files, and they each seem to
be pointing to a different cause. I'll have to do some more investigation.