System Hangs at Shutdown

[Mark]

My original message is below. I researched the great
site: http://aumha.org/win5/a/shtdwnxp.php but I had no
luck in solving my problem.

Because the system hangs while displaying "Logging Off...
", I assume that the system is having trouble notifying
the network (small home peer-to-peer network) that it is
shutting down.

Any suggestions?

Original Post:
When I shutdown or restart WinXP the system
displays "Logging Off..." and then freezes. The only way
to recover is to perform a hardware reset. This system
hang is also causing problems with new software installs
that require a system reboot to complete the install.
The software never completes installation but
continuously asks for system reboots to complete the
install.
Any advise would be greatly appreciated.

 

[CWatters]

Perhaps there are clues in the event log? Type "Event Viewer" into the help
system. click on the link it provides and look at the system log?