SYSTEM "FREEZES" RANDOMLY

[BANSHEE]

Somebody, anybody, HELP! Running XP/SP2 on newer system w/ P4 3.0, 512MB,
2x2 mirror/stripe w/ Promise RAID controller, and 420W p.s.---system
'freezes' at random intervals--screen remains, but no mouse, no keyboard, no
CTRL anything, no error messages. Can only restart using reset on case, then
runs perfectly ('til the next time) No error message at shut-down or
restart. Have updated all security and firewalls, SpyBot and PCillin come up
clean, have run disc clean and defrag, and system scan shows "healthy". It
doesn't matter what program I am running or what load system is under. Any
help?? Please?? Banshee

 

[Paul]

Somebody, anybody, HELP! Running XP/SP2 on newer system w/ P4 3.0, 512MB,
2x2 mirror/stripe w/ Promise RAID controller, and 420W p.s.---system
'freezes' at random intervals--screen remains, but no mouse, no keyboard,
no CTRL anything, no error messages. Can only restart using reset on case,
then runs perfectly ('til the next time) No error message at shut-down or
restart. Have updated all security and firewalls, SpyBot and PCillin come
up clean, have run disc clean and defrag, and system scan shows "healthy".
It doesn't matter what program I am running or what load system is under.
Any help?? Please?? Banshee

This sounds like a hardware problem - is the machine still under
warranty......

Have you tried going into the bios leaving it in there over night and seeing
if it survives.......

 

[GG]

It could be a ram, power supply or other problem

 

[.:mmac:.]

yep, sounds like an IRQ conflict or outright hardware failure. Are you
overclocking? Boot to safe mode and leave it there for a while to test if
it's an application failure. And if that fails do like Paul says, leave it
on the bios screen, that will eliminate everything else software.

 

[Kelly]

By default when WinXP encounters a system failure, it reboots without
warning. The setting that controls this can be changed:

Control Panel/System/Advanced/Settings (Startup & Recovery)/System
Failure/Uncheck-Automatically Restart.

You can use Event Viewer to view and manage the event logs, gather
information about hardware and software problems, and monitor Windows
security events.

To view the event log: Administrative Tools/Event Viewer or
Start/Run/eventvwr.

To review Shutdown Event Tracker data, Open Event Viewer. Click System Log,
scroll to the Event column, and find entries with the number 1075.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q308427

And also:

Go to Start/Run/Msinfo32/Hardware Resources, Components/Problem Devices and
Software Environment/Windows Error Reporting.

Go to Help and Support/Pick a Task (left side)/Use Tools to view.../(left
pane)My Computer Information/(right pane)View the status of my system
hardware and software/Hardware/Update and Troubleshooters.

How to Troubleshoot Hardware and Software Driver Problems
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q322205

Try running the DirectX Tool: Start/Run/Dxdiag, Lower Hardware Acceleration
(Display/Settings/Advanced/Troubleshoot/Hardware Acceleration). Check
System Info for problematic issues: Start/Run/Msinfo32/Hardware Resources
and Components/Problem Devices and Software Environment/Windows Error
Reporting.


--
All the Best,
Kelly (MS-MVP)

Troubleshooting Windows XP
http://www.kellys-korner-xp.com

 

[Ken Blake]

In

Somebody, anybody, HELP! Running XP/SP2 on newer system w/ P4
3.0,
512MB, 2x2 mirror/stripe w/ Promise RAID controller, and 420W
p.s.---system 'freezes' at random intervals--screen remains,
but no
mouse, no keyboard, no CTRL anything, no error messages. Can
only
restart using reset on case, then runs perfectly ('til the next
time)
No error message at shut-down or restart. Have updated all
security
and firewalls, SpyBot and PCillin come up clean, have run disc
clean
and defrag, and system scan shows "healthy". It doesn't matter
what
program I am running or what load system is under. Any help??
Please?? Banshee

That sounds to me like a hardware problem. I'd suspect the RAM,
the power supply, or excessive heat.

You say it's a "newer system." If it's still under warranty, have
the vendor look at it.