system files out of date


Mike Koch

Hi folks. Except for remote administration, we've never used terminal
services very much, but now we have a VP that wants to make a custom-built
app available on our Windows 2000 terminal server, and I'm running into a
couple of snags, and I'm hoping that you can provide a bit of guidance.

First, when attempting to install his app (written in VB6), I get a dialog
box stating:

"Setup cannot continue because some system files are out of date on your
system. Click OK if you would like setup to update these files for you now.
You will need to restart Windows before you can run setup again. Click
cancel to exit setup without updating system files."

If I choose OK and let the system reboot, the next time I run setup again, I
get the same dialog box. If I click Cancel, the installation just ends.

Any ideas on this?


Rebecca Chen [MSFT]

Hi Mike,

1. Does this issue only occur when you are on the client side and remote to
the terminal server?

2. What is the result if you install the application on the server locally?

Based on my research, actually this issue is most related to the VB
application. This occurred because the package was attempting to install a
newer version of MSVCRT.dll on the Windows 2000 computer. However,
MSVCRT.dll is under system file protection and Windows will not allow it to
be replaced. Since it could never be replaced, the Setup program detected
it needed to copy the newer version again and this cycle continued

Please remove MSVCRT.dll from the Setup.lst file so that the setup program
would not attempt to install it.

Oleaut32.dll file is also protected by the OS and cannot be replace if the
application setup try to replace it, so the system files are always out of

Install SP5 and rebuild the Package. This way it will pick up the files
from the Redist folder instead of the live system files. By default this
folder is locates at: C:\Program Files\Microsoft Visual

Before rebuilding the package make sure the Reference to ADO is for at
least 2.5, then recompile and retest. When building the Package make sure
it includes MDAC_TYP.EXE and does not include Msado25.tlb nor MSWORD.OLB.
(You should never deploy *.OLB files.) This new Package should work well,
but let me know if you have problems with it.

You can get the latest service pack for Visual Basic 6.0 from

Mike Koch

Hi Rebecca,

A1. No, it occurs when attempting to install locally, too.
A2. Same results.

I removed the references to MSVCRT.dll and OLEAUT32.dll from setup.lst,
reordered the remaining list and attempted to install again, but the results
were the same. I just removed references to COMDLG32.ocx and MFC42.dll, but
I'm rebooting the machine before I attempt to install it again.

I'll download SP5 and give it to the program's developer (one of our VPs).


Mike Koch

Hi Rebecca,

The installation completed successfully once I removed the references to
comdlg32.ocs and mfc42.dll.

Now, on to the next problem. The program runs just fine for me (admin), but
for anyone else (non-admins) an error dialog appears: "Run-time error '339':
Component 'FPSPR70.ocx' or one of its dependencies not correctly registered:
a file is missing or invalid"

I can't make every user an admin. Is there a way to fix this problem?


Vera Noest [MVP]

Did you perform the installation while the Terminal Server was in
"install" mode?

You could download FileMon and RegMon from Run them as administrator, start a TS
session as a normal user and try to run the application.

FileMon and RegMon will show you all "access denied" errors that
occur. You might need to give your users extra permissions on
system files or a registry key.
In the worsed case, you might have to import a registry key into
every users hive in your logon script.

Vera Noest
MCSE, CCEA, Microsoft MVP - Terminal Server
--- please respond in newsgroup, NOT by private email ---

Rebecca Chen [MSFT]

Hi Mike,

Based on your description, we have already isolated this issue to the
compatibility between the server and the VB application since this issue
does not only occur on a terminal server, it occurs even if you install it
locally and it can successfully been installed after patched VB SP5.

Frankly, I am not a develop expert and just have limited knowledge about
VB. I suggest you post this issue to the Microsoft.public.vb newsgroup to
get more information about this issue.

In addition, I have seen the error has pointed to the FPSPR70.ocx and its
dependencies have not been correctly registered, you may consult with the
developer to see if the non-administrator has the permission to register
(and how to register) the FPSPR70.ocx control file.


Best regards,

Rebecca Chen


Microsoft Online Partner Support
Get Secure! -


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Mike Koch

Thanks, Vera, filemon did the trick. The fpspr70.ocx is in the system32
folder, which the normal users don't have access to. I modified the
permissions on that file, giving "domain users" read access, and now the
application works for everyone.

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