System error 1351 connecting over VPN

[Jim Helfer]

We are sharing some files with a partner firm using a Ipsec VPN tunnel.

Using this command:

net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central

Some of the computers in the office connect without complaint, but
others throw this error:

System error 1351 has occurred.

Configuration information could not be read from the domain
controller, either because the machine is unavailable or access has been
denied.

No events are logged.

I haven't been able to uncover any blatant differences between the
machines that can connect and those that can't. Doesn't seem to be
related to OS (we have XP-32, XP-64 and Vista-64 here), or whether the
user has admin privileges or not.

On line information about this error doesn't seem to cover my
situation, as I can' see how it would be a dns issue, since I'm using
the IP address.

I don't know much about the server on the other side, except its a
windows server, but since some computers can connect and some cannot, I
tend to think it's a workstation configuration issue.

Any ideas would be appreciated

Jim Helfer
WTW Architects

 

[John Wunderlich]

We are sharing some files with a partner firm using a Ipsec VPN
tunnel.

Using this command:

net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central

Some of the computers in the office connect without complaint, but
others throw this error:

System error 1351 has occurred.

Configuration information could not be read from the domain
controller, either because the machine is unavailable or access
has been denied.

No events are logged.

I haven't been able to uncover any blatant differences between
the
machines that can connect and those that can't. Doesn't seem to be
related to OS (we have XP-32, XP-64 and Vista-64 here), or whether
the user has admin privileges or not.

On line information about this error doesn't seem to cover my
situation, as I can' see how it would be a dns issue, since I'm
using the IP address.

I don't know much about the server on the other side, except its
a
windows server, but since some computers can connect and some
cannot, I tend to think it's a workstation configuration issue.

Any ideas would be appreciated

Jim Helfer
WTW Architects

It might be that the Domain is being consulted to verify the login
credentials to connect to the remote computer. Try manually
specifying the user name that you are using for authentication, for
example:

net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central /user:10.1.1.50\guest

HTH,
John

 

[Jim Helfer]

It might be that the Domain is being consulted to verify the login
credentials to connect to the remote computer. Try manually
specifying the user name that you are using for authentication, for
example:

net use \\10.1.1.50\cincydata\ED\Mux\Mux1202\Revit\central /user:10.1.1.50\guest

HTH,
John

Yep, that was it. Thanks!

 

[John Wunderlich]

Yep, that was it. Thanks!

Glad you got it fixed. Thanks for the feedback.
-- John