System crashs

I

isky11

Since just before Chrsitmas my PC has been crashing pretty much all the
time. I have posted here before and elswhere to ask for advice.
Symptoms - logged in, maybe on the web or not and the screen goes black
comes back and its frozen and I can't turn off, except by cutting the power.

I have tried the usual stuff - updated graphic driver (Gforce) run windows
updates and installed, unistalled software that I had loaded from just before
Christmas etc (apart from the s/w that came with the external hard drive I
purchased (segate) in March to back up all my stuff as I thought this may be
terminal.
I have run loads of scans Spybot, AVG, Ad aware etc. I have AVG installed
and windows defender - no problems with viruses etc.

The work around I now opearte after months of trying loads of different
stuff, is that I log on and get maybe 2 - 15 PC time before the sytem
crashes. In safe mode I do a sysyem restore to the last time I had a stable
system and the sytem then works fine - in fact I will leave the PC running
all day before switching off at night. As I know the system will fall over
again the next time I log on, I set a couple of restotre points each time I
am in stable session then when it falls over the next day I try one of the
previous sessions restore points and generally I'm OK!!

I'm, as you can imagine, a bit fed up with this - any other suggestions that
I might not have tried?
Thx in advance.
BoaT
--
 
M

Malke

isky11 said:
Since just before Chrsitmas my PC has been crashing pretty much all the
time. I have posted here before and elswhere to ask for advice.
Symptoms - logged in, maybe on the web or not and the screen goes black
comes back and its frozen and I can't turn off, except by cutting the
power.

I have tried the usual stuff - updated graphic driver (Gforce) run windows
updates and installed, unistalled software that I had loaded from just
before Christmas etc (apart from the s/w that came with the external hard
drive I purchased (segate) in March to back up all my stuff as I thought
this may be terminal.
I have run loads of scans Spybot, AVG, Ad aware etc. I have AVG installed
and windows defender - no problems with viruses etc.

The work around I now opearte after months of trying loads of different
stuff, is that I log on and get maybe 2 - 15 PC time before the sytem
crashes. In safe mode I do a sysyem restore to the last time I had a
stable system and the sytem then works fine - in fact I will leave the PC
running all day before switching off at night. As I know the system will
fall over again the next time I log on, I set a couple of restotre points
each time I am in stable session then when it falls over the next day I
try one of the previous sessions restore points and generally I'm OK!!

Everything you've tried has been software-related and your problems sound to
me like they are caused by failing hardware. As you can see, software
solutions will do nothing for hardware-related problems. Either
troubleshoot the hardware yourself or take the computer to a competent
tech.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. Testing hardware failures often
involves swapping out suspected parts with known-good parts. If you can't
do the testing yourself and/or are uncomfortable opening your computer,
take the machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). If possible, have all your data
backed up before you take the machine into a shop.

Malke
 
I

isky11

--
Useless bitofatit really..aka ludite


Malke said:
Everything you've tried has been software-related and your problems sound to
me like they are caused by failing hardware. As you can see, software
solutions will do nothing for hardware-related problems. Either
troubleshoot the hardware yourself or take the computer to a competent
tech.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. Testing hardware failures often
involves swapping out suspected parts with known-good parts. If you can't
do the testing yourself and/or are uncomfortable opening your computer,
take the machine to a professional computer repair shop (not your local
equivalent of BigComputerStore/GeekSquad). If possible, have all your data
backed up before you take the machine into a shop.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!


Malke great post - excellent link - I'll give the hardware troubleshooting a
go over the next few days and report back.
thx
BoaT
 

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