Sysprep Problems

[Mike Ballard]

I used sysprep to create an image of a WinXp box. I then
used Ghost 7.5 to create the image file for reimaging
other pc's (different makes and models). For the most
part, everything works fine but on a few machines, after
imaging the box, upon reboot the pc will either come up
to a black screen and freeze or it will come up to the
Windows boot menu screen. If it does make it to the boot
menu, whether I choose safe mode, boot normally, etc the
pc will just freeze on the boot menu screen and I cannot
get any further. My guess is that it is related to a mass
storage controller not included in sysprep. I used the -
bmsd command line option to populate the
[SysprepMassStorage] section.
Thanks in advance for any help.
Mike

 

[Ken Simmons [MSFT]]

Hi Mike,

What hal are you loading. It could be a HAL incompatbility issue.

Regards,

Ken Simmons

Microsoft Technical Support for Platforms and Business Applications

 

[Mike Ballard]

After doing some more reading, that is the assumption I
am coming to also. The problem I have now is this: I can
look at the master machine and check to see which HAL it
uses (ACPI) but now that I have imaged another pc and it
won't boot into Windows, how do I find out which HAL that
machine requires to work so that I can confirm this is
the problem. Is there another way besides device manager
to check the HAL type?

Mike

-----Original Message-----
Hi Mike,

What hal are you loading. It could be a HAL incompatbility issue.

Regards,

Ken Simmons

Microsoft Technical Support for Platforms and Business Applications

I used sysprep to create an image of a WinXp box. I then
used Ghost 7.5 to create the image file for reimaging
other pc's (different makes and models). For the most
part, everything works fine but on a few machines, after
imaging the box, upon reboot the pc will either come up
to a black screen and freeze or it will come up to the
Windows boot menu screen. If it does make it to the boot
menu, whether I choose safe mode, boot normally, etc the
pc will just freeze on the boot menu screen and I cannot
get any further. My guess is that it is related to a mass
storage controller not included in sysprep. I used the -
bmsd command line option to populate the
[SysprepMassStorage] section.
Thanks in advance for any help.
Mike

.