SUPER CHALLENGE!! PROS ONLY! cant get audio signal from usb interf


D

deejaesnafu

heres my set up:

windows xp /sc3
intel core2 quad cpu q6600 @2.4 ghz
3.0+ gb ram
striker extreme motherboard

ableton live 8.0
m-audio fast track usb audio interface
rane ttm 56 pre amp mixer
technics mk sL1200 turntable



Heres the problem:

i cant get an audio signal into ableton. since ive already spent over an
hour on the phone with tech support at the software developer, and an hour
with the m-audio , the manufacturer of the usb interface, lets assume all my
outboard i/o connections , as well as my audio tab settings in preferences
are all set correctly. i have great signal at the pre amp mixer, and at the
fast track pro, i can hear the audio in head phones that are connected to
fast track, but thats as far as it goes.I get absolutely no signal in my
audio track in ableton. the guy at ableton had me try a 3rd party asio
driver, no luck there. I have also tested the fast track on my laptop, with
same ableton version, and it DOES GET SIGNAL, and a great one at that. So the
problem seems to be my main tower. Previously i have produced songs , with
this exact same rig, that included audio sent from the rane mixer, i have
them in my library, and can still play them and hear the audio. I Haven't had
the need to record alot of audio until recently , so unfortunately , i can't
pin point the exact time it stopped working.


ive also tried :

turning off the onboard soundcard in the bios to force to the computer to
take input from the fast track interface.

making sure the device is plugged into a usb2.0 socket.

trying a new usb cord.

i remember when i first moved into the house im in now, using a stereo mic
headset for gaming, and i switched between the fast track and the
motherboards sound card with a desktop shortcut. i had been using this setup
previously, but for some reason as soon as i set up my computer at the new
house, no one could hear my mic anymore, but i could hear other people. i
tried a few more stereo headsets before opting to try a usb headset , which
worked. im not sure if any of this is related, but it seems like similar
symptoms.

i have tried it with every other usb device unplugged other than a keyboard
and mouse.

i have almost tried it with green eggs and ham.


any advice of things to try to narrow down the culprit would be very much
appreciated.
 
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deejaesnafu said:
heres my set up:

windows xp /sc3
intel core2 quad cpu q6600 @2.4 ghz
3.0+ gb ram
striker extreme motherboard

ableton live 8.0
m-audio fast track usb audio interface
rane ttm 56 pre amp mixer
technics mk sL1200 turntable



Heres the problem:

i cant get an audio signal into ableton. since ive already spent over an
hour on the phone with tech support at the software developer, and an hour
with the m-audio , the manufacturer of the usb interface, lets assume all
my
outboard i/o connections , as well as my audio tab settings in preferences
are all set correctly. i have great signal at the pre amp mixer, and at
the
fast track pro, i can hear the audio in head phones that are connected to
fast track, but thats as far as it goes.I get absolutely no signal in my
audio track in ableton. the guy at ableton had me try a 3rd party asio
driver, no luck there. I have also tested the fast track on my laptop,
with
same ableton version, and it DOES GET SIGNAL, and a great one at that. So
the
problem seems to be my main tower. Previously i have produced songs , with
this exact same rig, that included audio sent from the rane mixer, i have
them in my library, and can still play them and hear the audio. I Haven't
had
the need to record alot of audio until recently , so unfortunately , i
can't
pin point the exact time it stopped working.


ive also tried :

turning off the onboard soundcard in the bios to force to the computer to
take input from the fast track interface.

making sure the device is plugged into a usb2.0 socket.

trying a new usb cord.

i remember when i first moved into the house im in now, using a stereo mic
headset for gaming, and i switched between the fast track and the
motherboards sound card with a desktop shortcut. i had been using this
setup
previously, but for some reason as soon as i set up my computer at the new
house, no one could hear my mic anymore, but i could hear other people. i
tried a few more stereo headsets before opting to try a usb headset ,
which
worked. im not sure if any of this is related, but it seems like similar
symptoms.

i have tried it with every other usb device unplugged other than a
keyboard
and mouse.

i have almost tried it with green eggs and ham.


any advice of things to try to narrow down the culprit would be very much
appreciated.
If you have already tried this lot then I'll shut up.

Whilst it is possible to work with 2 "soundcards" it is un-advisable because
of potential conflicts. You have made sure that your default hardware in XP
is the M-audio device ?

Have you tried using WMD drivers or MME drivers instead of Asio ?

I have Ableton7 Lte and use a Firewire Presonus FS26x26 which works fine in
Sonar but not at all in Ableton - obviously a config/routing problem in that
sotftware. Infact it buggers up the routing for Sonar and I have to re-boot
to get things back to normal. One thing I did notice is that the FS comes
with its own Mixing Console, as do most sound units. You may need to go into
it and check your routing, the problem could simply be there.

Kind of last resort : uninstall your USB hubs in Device Manager, power down,
unplug the M-Audio device then power up and go into the BIOS to turn off the
onboard sound. Boot up and let XP do its thing and install the USB device
hubs. Then plug in the M(Audio device and let XP install it using the
drivers already on your HD. Fire up Ableton then make sure its got the
M-Audio device chosen as in/out. Did that work ?

Good luck, check your software routing

Cheers,
Jerry
 

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