Subfolder & emails are disappear in Inbox!

[Guest]

Hi,
Outlook 2007, subfolder disappeared!
one of my important subfolders and its emails are missing today.
The last time outlook 2007 prompted for repair data file. Is it possible
outlook delete of my data during fixing process?

regards,
S.Kazemi

 

[Roady [MVP]]

Checked your Deleted Items folder and also checked it for subfolders?

Also, you might want to do a global mailbox search for an email that you
know to be in that folder in case you accidentally moved the folder.

If you had to run scanpst.exe then it could be that the folder tree had
become corrupt and was beyond repair. You'd still have a backup then (you
are prompted to created one before running scanpst.exe) and try a commercial
recovery tool like;
http://addins.howto-outlook.com/cimaware_outlookfix

 

[Guest]

thank you for your answer,
but I didn;t delete any folder, and you know if I wnt to delete folders,
outlook will promp about deleting folders.

first of all I've try by searching but I didin't find any email from that
account (emil of that account move to that folder automatically)

can I use outlook 2003's scanpst.exe for outlook 2007?

regards,
S.Kazemi

 

[Roady [MVP]]

can I use outlook 2003's scanpst.exe for outlook 2007?
Yup, you can try and see if you get different results for recovery purposes
but I would recommend running the 2007 version of scanpst.exe before you
take the pst-file into production again.