Sub-spool error when running network wizard

[light-tech]

I have three office computers that all use XP. They were
originally on a LAN via a Switch but all dialed up to the
Internet independantly. (Don't ask me why, that was
before I came on the scene.) They now all share a DSL
connection via a Router that goes to the orignally
installed switch and can all access the internet just
fine. The problem that I am having is reconfiguring the
LAN so that the three computers all see each other again
for sharing files.

Running the Network setup wizard results in a "Spooler
SubSystem App..." error message. I have tried disabling
all of the firewall and virus software, rebooting into
Diagnostic Setup only, and configuring the network
manually without any success. I have also uninstalled
and reinstalled the "file and Print sharing" components
as a last resort but that also had no effect.

Any ideas would be greatly appreciated.

I've broken up my email address below to try and thwart
the spam bots. Just remove the "<!--" and "-->" to
respond to me directly.

Thanks.
<!--tech--><[email protected]>

 

[Haus]

Hello
Spooler Sub System Error is a printer related error
Disable all printers until after the network is made or Open Printers &
Faxes go to Properties of each printer set to Sharing, name them, each
different if more then one. Tick to Spool Doc's
Remove all network connections in My Network Places, except the one you are
using, disable the ones you are not using but do not wish to remove.
Make sure simple file sharing is enabled.
Start>Control Panel>Folder Options>View>tick Use Simple File Sharing

First open the Properties of My Network Places, delete or disable all
connections except your internet connection, (all computers). Right click
your IC go to Properties the Local Area Connection Properties will open,
install Client for MS Network, File & Print Sharing, Internet
Protocol(TCP/IP)(on this protocol click Properties select Obtain IP and DNS
Automatically), install NWLink IPX/SPX/NetBios Protocol(this will allow the
firewall to be enabled), click OK. Now back on your Network Connections
click on the left of the page, Setup a Small Home Network, the wizard will
open then just follow the instructions, when you get to the point to Create
a Floppy then do so, then you just run it on the other computer,(insert the
floppy in the other puter open My Computer double click A drive then double
click the link that appears. Be sure to name your Workgroup (not domain) the
same and give each computer a different name.

To hook up Printer sharing just install the printer on the host computer go
to Printer and Faxes right click your printer, then go to Sharing, then set
it to Share then name it, click OK.

Go to the other computer open Printer & Faxes on the left of the page click
add a printer then follow the instructions.

Choose connect to this computer. (type) \\your host puter name\printer name

 

[Ron Lowe]

I have three office computers that all use XP. They were
originally on a LAN via a Switch but all dialed up to the
Internet independantly. (Don't ask me why, that was
before I came on the scene.) They now all share a DSL
connection via a Router that goes to the orignally
installed switch and can all access the internet just
fine. The problem that I am having is reconfiguring the
LAN so that the three computers all see each other again
for sharing files.

Running the Network setup wizard results in a "Spooler
SubSystem App..." error message. I have tried disabling
all of the firewall and virus software, rebooting into
Diagnostic Setup only, and configuring the network
manually without any success. I have also uninstalled
and reinstalled the "file and Print sharing" components
as a last resort but that also had no effect.

Any ideas would be greatly appreciated.

I've broken up my email address below to try and thwart
the spam bots. Just remove the "<!--" and "-->" to
respond to me directly.

Thanks.
<!--tech--><[email protected]>

I've seen this before, and although I don't know why it happens,
the following seemes to be an effective work-around:

Go to a command prompt.
Before running the wizard, enter this command:

net stop spooler

After running the wizard, enter this command:

net start spooler

 

[light-tech]

Thank you to both Ron and Haus. I tried both suggestions
independently of each other. (With Ron's, the beauty of
the situation is that I don't have to remove all the
printers!)

Success running the wizard as long as I choose
the "other" option for the opening screen and then choose
the hub configuration option (due to the switch).

I can even create and run the network setup disk on the
other computers successfully but am still unable to "see"
the other computers.

I believe that my problem lies with the odd switch setup
and am resigned to ripping that system out and starting
over from scratch. (There are 3 computers but each
station currently uses two cable connects to the switch
and attempts to bypass the switch and just use the built-
in jacks have proved futile.)

Thanks for the new dos commands though!

light