STUBBORN MESSAGE FROZEN ON DESKTOP

  • Thread starter Thread starter Claire
  • Start date Start date
C

Claire

How can I get rid of this thing? I can't get it off my desktop. It
came when I tried to open a picture file in an email.... and the YES
or NO buttons DO NOTHING...

The message: MICROSOFT WORD 97 CONVERSION-
Unable to load graphics conversion filter. Continue with document
conversion? YES NO

I tried clicking NO.... but the thing is just stuck there right in the
middle of my desk top... for one whole week now!!!

Who knows the great secret word to make it disappear??

Claire
(e-mail address removed)
 
Claire said:
How can I get rid of this thing? I can't get it off my desktop. It
came when I tried to open a picture file in an email.... and the YES
or NO buttons DO NOTHING...

The message: MICROSOFT WORD 97 CONVERSION-
Unable to load graphics conversion filter. Continue with document
conversion? YES NO

I tried clicking NO.... but the thing is just stuck there right in the
middle of my desk top... for one whole week now!!!

Who knows the great secret word to make it disappear??

Claire
(e-mail address removed)
Click to expand...

Try this:
- Press Ctrl+Shift+Esc
- Select the "Processes" tab
- See if you can identify the culprit, starting at the bottom, select it,
then click "End Process"
 
Thank you, Pegasus, for the suggestion... I tried but was
unsuccessful.
I selected what seemed the most likely culprit in the list, and tried
to end the process.. but it wouldn't let me... said I didn't have the
authority.. but I am logged on to the server with administrator
password...

So the screen/message remains on my desktop.

Any more suggestions??

Claire
 
Claire said:
Thank you, Pegasus, for the suggestion... I tried but was
unsuccessful.
I selected what seemed the most likely culprit in the list, and tried
to end the process.. but it wouldn't let me... said I didn't have the
authority.. but I am logged on to the server with administrator
password...

So the screen/message remains on my desktop.

Any more suggestions??

Claire
Click to expand...

Perhaps that message is now part of you desktop wallpaper. Have
you tried a different wallpaper?
 
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