Strange shell folders behaviour after Win 2000 Server Sp4 update

G

Guest

Dear all,

Today, after successful update of our customer's Windows 2000 Server
Standard edition with SP4 already applied, i've encountered an strange
server's behaviour, i'm going to describe. After post-update reboot, i can't
display some shell folders (Control Panel, Network Connections, Printers,
Search for files, Search for Computers), I can't display any web page in
Internet Explorer. For example, when I try to open Control Panel, I will see
the Control Panel window, there is message "22 items" in status bar, but
that's all, in the windows itself there's nothing and the app is not
responding. When i click on the X, closing button, I'll get the message
saying thaht explorer.exe is not responding and the option end now and
cancel. When i click on the Close, the explorer shell with tasbar, desktop
restarts and there is an application log entry about restarting the shell
process explorer. Similiar behaviour in other mentioned shell folders, for
example, Printers, Network Connections and Internet Explorer in any web page
i am going to try.

When i try to kill explorer and run control.exe from task manager, i will
get the error: "Cannot find the file '/idlist,:124:2244,' (or one of its
components). Make sure the path and filename are correct and that all
required libraries are available". The desktop reapears afterwards. Control
Panel will not display itself.

I've tried to uninstall,reinstall, repair the Internet Explorer 6. Without
any change. I suspect the Update Rollout 1 for SP4.

There is no errros in any event log.

The overall reinstallation is the last option. I would like to solve without
it.

Any replies, suggestions, ideas welcomed. Thanks in advance.
 
D

Dave Patrick

multi-posted

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

| Dear all,
|
| Today, after successful update of our customer's Windows 2000 Server
| Standard edition with SP4 already applied, i've encountered an strange
| server's behaviour, i'm going to describe. After post-update reboot, i
can't
| display some shell folders (Control Panel, Network Connections, Printers,
| Search for files, Search for Computers), I can't display any web page in
| Internet Explorer. For example, when I try to open Control Panel, I will
see
| the Control Panel window, there is message "22 items" in status bar, but
| that's all, in the windows itself there's nothing and the app is not
| responding. When i click on the X, closing button, I'll get the message
| saying thaht explorer.exe is not responding and the option end now and
| cancel. When i click on the Close, the explorer shell with tasbar, desktop
| restarts and there is an application log entry about restarting the shell
| process explorer. Similiar behaviour in other mentioned shell folders, for
| example, Printers, Network Connections and Internet Explorer in any web
page
| i am going to try.
|
| When i try to kill explorer and run control.exe from task manager, i will
| get the error: "Cannot find the file '/idlist,:124:2244,' (or one of its
| components). Make sure the path and filename are correct and that all
| required libraries are available". The desktop reapears afterwards.
Control
| Panel will not display itself.
|
| I've tried to uninstall,reinstall, repair the Internet Explorer 6. Without
| any change. I suspect the Update Rollout 1 for SP4.
|
| There is no errros in any event log.
|
| The overall reinstallation is the last option. I would like to solve
without
| it.
|
| Any replies, suggestions, ideas welcomed. Thanks in advance.
|
|
 

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