Cannot open Control panel/IE/network Connections.

[Guest]

Dear all,

Today, after successful update of our customer's Windows 2000 Server
Standard edition with SP4 already applied, i've encountered an strange
server's behaviour, i'm going to describe. After post-update reboot, i can't
display some shell folders (Control Panel, Network Connections, Printers,
Search for files, Search for Computers), I can't display any web page in
Internet Explorer. For example, when I try to open Control Panel, I will see
the Control Panel window, there is message "22 items" in status bar, but
that's all, in the windows itself there's nothing and the app is not
responding. When i click on the X, closing button, I'll get the message
saying thaht explorer.exe is not responding and the option end now and
cancel. When i click on the Close, the explorer shell with tasbar, desktop
restarts and there is an application log entry about restarting the shell
process explorer. Similiar behaviour in other mentioned shell folders, for
example, Printers, Network Connections and Internet Explorer in any web page
i am going to try.

When i try to kill explorer and run control.exe from task manager, i will
get the error: "Cannot find the file '/idlist,:124:2244,' (or one of its
components). Make sure the path and filename are correct and that all
required libraries are available". The desktop reapears afterwards. Control
Panel will not display itself.

I've tried to uninstall,reinstall, repair the Internet Explorer 6. Without
any change. I suspect the Update Rollout 1 for SP4.

There is no errros in any event log.

The overall reinstallation is the last option. I would like to solve without
it.

Any replies, suggestions, ideas welcomed. Thanks in advance.

 

[Guest]

have you tried reinstalling the service pak weve had that issue and that has
resolved in the past?

 

[Guest]

Sorry, how can i reinstall Service pack 4, thanks.

Regards
VN

 

[Guest]

Seem like the problem come back again, Pls. advise, thanks.

Regards
VN

 

[Guest]

Hi,

Sorry, i think i make a mistake. This is my first time encounter this
problem. Pls. ignore my previous reply. Sorry for the confusion.

Can advise what should i do to recover this problem. I being stuck, pls.
help, thanks.

Regards
VN

 

[rajni_pandey]

Hi,

I have seen issues like this when user accounts have a blank space
specified in their 'Logon Script'. Effectively this causes
the system to query the netlogon share of the authentication domain
controller for a file named ' ', an invalid file name, which causes the
system to generate this
error.

So try the following:

Remove the space from the 'Logon Script' attribute of the user.
For your reference, here is the Knowledge Base article which we
discussed during
this case:

824204 You receive an "Error at logon: Cannot find the file..." error
message when
you log on to Windows 2000
http://support.microsoft.com/?id=824204

Second cause:

This problem may occur if the Diskeeper software is improperly
configured.

So try disabling the Diskeeper software and restarting the computer.

else try this..
1. Without Diskeeper installed, click the desktop anywhere on the
screen except directly on an icon.
2. Press F5 (which forces a save of the desktop).
3. Install Diskeeper, click the desktop again, and press F5 again

Lemme know if it helps.

Regards,
Rajni Pandey

 

[rajni_pandey]

hi

 

[Guest]

Hi,

Thanks for your reply. Problem isn't caused by this mention issues. However,
i have resolved this problem previously, i think i suspect is caused by
Process File: mshta or mshta.exe, thought i have resolved the problem and
restart twice during this period, but today i just restarted, this problem
seem to be back again.

Do you have any other best advise, thanks.

Regards
VN