strange scanner

I

Indie

Hi all, I was using my scanner [Epson Perfection640] several weeks ago with
no problems. Since then I'm unable to use my Epson printer [which worked
fine as well] using the serial/parallel cable however works fine on the USB
cabling, so I suspect its the s/p cable.

Now my scanner runs on USB connection. I've removed/installed but W-XP Pro
doesn't see it. I use another USB port and it works fine. The "faulty" USB
port works fine if I connect another USB device [eg mouse]. The strange
thing is that when I use the USB port that 'sees' the scanner it doesn't see
it as EPSON it sees it as "empty" that is the title when you display
scanners/camera's attached.

Any ideas/advice? TIA
 
N

Nathan McNulty

Try this:

Click Start-Run-Type Regedit and click OK. Now expand
HKEY_LOCAL_MACHINE-System-CurrentControlSet-Enum-USB

Now look at all of the Vid_Xxxx and look in them to see which one is
your scanner and which one is your printer. Once you find the objects
that are causing the problems, right click on the folder (the one that
starts with Vid_Xxx, not the one under it that contains the information)
and select delete. Now reboot and plug it back in and Windows should
reinall the drivers and reconfigure it.
 

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