B
Brandon
Greetings!
First off, thank you for taking the time to read this post. I
appreciate all constructive criticism and advice.
I am an IT assistance for a small local company. I frequently have
difficult issues to resolve regarding the client computers on our
local network. Thus far this one is beyond me, although I suspect it
may be the sign of a physically failing hard drive.
One of our VPs laptop computers is experiencing an issue where if he
physically moves his laptop from one location to another it is
relatively unusable until he runs a defrag. If the laptop remains in
the same physical location it tends to be fine. If he turns it off and
moves it from here at the office to home, or takes it with him on
business trips then he always has to immediately defrag before the
system is functional.
I have run a full sweep on the system using Ad-Aware SE Personal and
Spybot S&D to try to eliminate any spyware/adware/malware etc... and
uninstalled all unecessary software programs that are installed or
running as TSRs. Our network has a force download and installation of
Symantec Antivirus Corporate Edition which automatically updates to
the latest antivirus definition files and runs a scan on each PC every
evening during off hours.
When the system is not working and requires a defrag, it basically
just bogs down and is incredibly sluggish and non-responsive.
I haven't had alot of hands on troubleshooting time with his computer
because this is his sole PC and I don't have much of an opportunity to
examine the system during a period of time when the symptoms are
occurring. He always needs his PC every day and has to run a defrag
and correct the problem so that he can use it for business during the
day.
He is running Windows XP Professional on a Fujitsu Lifebook A1010. The
system has a 20 gig hard drive split into two partitions. The main
partition is NTFS and encompasses about 18 gig of the drive. The
secondary partition is the rest of the drive and is a FAT32 partition.
If necessary I can obtain additional hardware specs and information
regarding the system.
Thank you for your time and any suggestions that you might have.
First off, thank you for taking the time to read this post. I
appreciate all constructive criticism and advice.
I am an IT assistance for a small local company. I frequently have
difficult issues to resolve regarding the client computers on our
local network. Thus far this one is beyond me, although I suspect it
may be the sign of a physically failing hard drive.
One of our VPs laptop computers is experiencing an issue where if he
physically moves his laptop from one location to another it is
relatively unusable until he runs a defrag. If the laptop remains in
the same physical location it tends to be fine. If he turns it off and
moves it from here at the office to home, or takes it with him on
business trips then he always has to immediately defrag before the
system is functional.
I have run a full sweep on the system using Ad-Aware SE Personal and
Spybot S&D to try to eliminate any spyware/adware/malware etc... and
uninstalled all unecessary software programs that are installed or
running as TSRs. Our network has a force download and installation of
Symantec Antivirus Corporate Edition which automatically updates to
the latest antivirus definition files and runs a scan on each PC every
evening during off hours.
When the system is not working and requires a defrag, it basically
just bogs down and is incredibly sluggish and non-responsive.
I haven't had alot of hands on troubleshooting time with his computer
because this is his sole PC and I don't have much of an opportunity to
examine the system during a period of time when the symptoms are
occurring. He always needs his PC every day and has to run a defrag
and correct the problem so that he can use it for business during the
day.
He is running Windows XP Professional on a Fujitsu Lifebook A1010. The
system has a 20 gig hard drive split into two partitions. The main
partition is NTFS and encompasses about 18 gig of the drive. The
secondary partition is the rest of the drive and is a FAT32 partition.
If necessary I can obtain additional hardware specs and information
regarding the system.
Thank you for your time and any suggestions that you might have.
