Strange Admin settings - Need Help

G

Guest

It started with an attempted install of Quicken and I had to talk to a US tech rep for that instance of the general problem. Now I cannot delete some folders and files nor install programs, the error message says "Adminstrative policies deny this operation" or similar language. I cannot conceive of anything I might have done.

Can anyone help out? I DO need to instal/delete software and files.

Bob
Portland, OR
 
D

David Dickinson

(Please post to newsgroups using plain text only. Your
message doesn't word wrap.)

You must be logged on as an administrator to do some of
the things that you want to do. Are you?

Are you using XP Home or Pro?

Did the Quicken tech tell you to change any permissions
either to folders and files or to a user account? What
did he tell you to do?

Also, right-click on Drive C and tell us if it says you
are using either the NTFS or FAT32 file system.

David Dickinson
eveningstar at mvps dot org
(please reply only to the newsgroup)
 
G

Guest

Using XP Pro, I am the Admin, the drive is NTFS, the Quicken experience was so long ago I cannot remember the steps even remotely.
 
D

David Dickinson

From the error message that you cited, I can think of only
one place to look (given that the NTFS permissions on the
drive and folders you're working with are correct).

Start mmc and add the group policy snap-in.

Under Local Computer Policy\Computer
Configuration\Security Settings\Local Policies\Security
Options, make sure that driver and non-driver
installations are allowed (I'm writing this from a W2K
machine 'cause I'm too lazy to walk across the room, but I
think the paths are the same). These settings would not,
however, affect your ability to delete folders and files.

Then under both Computer Configuration and User
Configuration, in their Administrative Templates section,
make sure that everything is either allowed or not
configured.

One other thing to check: Is Simple File Sharing enabled?
If so you might get funny results. For instance, if a
folder is marked as "private" by one user, everyone else
might be able to view the contents of the folder but not
be able to change its contents. If that's the case, log
in as each user, right-click the folder, and make sure
that it's not marked as "private".

Can you give any more details on the error messages?

David Dickinson
eveningstar at mvps dot org
(Please reply only to the newsgroup)
 
G

Guest

OK, I've run gpedit.msc and checked under the path you specified and found only two instances of driver policies:
Unsigned driver install behavior - silently succeed
Prevent users from installing printer drivers - disabled

Under both Computer and User Config menus in their Admin Templates section everything is not configured.

Simple File Sharing is turned off. I'm the only user other than Guest, whoever that is; I've never met them...

Any ideas?

Bob

The error message occurs when double clicking an InstallShield .exe to install software to program an elaborate remote control for entertainment equipment over the serial port. I get the usual InstallShield Wizard screen - Preparing to Install - with the progress bar, that suddenly vanishes leaving this Windows Installer Error message: "The system administrator has set policies to prevent this installation."
 

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