Password: Admin and User - Unable to log in


R

RSchlieper

HELP! A friend was given 2 Compaq computers with Windows XP Pro., SP2 but
cannot log in as they do not have the correct passwords for the 2 userID's on
the system.
I took the two PC's home as I knew I could bypass the passwords by going
into "Safe Mode" and using the default "Administrator" to reset the user's
passwords, however, the Admin account also has a password set so I cannot
reset the passwords to login.
I've been emailing back and forth with a Tech from Microsoft but I'm not
getting the information I need to bypass the UserAccount(s) to reset or
delete the passwords. He sent me a WindowsXP Pro, SP2 disk and I re-installed
Windows but after the installation I still had the same password issue.
How can I get access to bypass the user accounts and reset or delete
passwords? Note: I've noticed in the window of the user account, upper left,
"System Security File is Full". What can I do?
PLEASE HELP...
 
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S

Shenan Stanley

RSchlieper said:
HELP! A friend was given 2 Compaq computers with Windows XP Pro.,
SP2 but cannot log in as they do not have the correct passwords for
the 2 userID's on the system.
I took the two PC's home as I knew I could bypass the passwords
by going into "Safe Mode" and using the default "Administrator" to
reset the user's passwords, however, the Admin account also has a
password set so I cannot reset the passwords to login.
I've been emailing back and forth with a Tech from Microsoft but
I'm not getting the information I need to bypass the UserAccount(s)
to reset or delete the passwords. He sent me a WindowsXP Pro, SP2
disk and I re-installed Windows but after the installation I still
had the same password issue. How can I get access to bypass the
user accounts and reset or delete passwords? Note: I've noticed in
the window of the user account, upper left, "System Security File
is Full". What can I do?

You re-installed and you didn't set the passwords?

Google will help you hack the passwords, but if the clean install did not
allow you to set the password, then that is not a proper clean install.
 
R

RSchlieper

Thank you for the information, however, I still don't know how to
remove/reset the passwords in order to log in. I thought I did do a "clean
install" as there was no other choice in booting from the new WinXP Pro SP2
disk I received from Microsoft.
How do I do a "clean installation"? What choice? I'm asking for help
but only given advice that does me no good as to bypassing the admin login or
deleting a .pwd file (if this exists in WinXP).

HELP!
 
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S

Shenan Stanley

RSchlieper said:
Thank you for the information, however, I still don't know how to
remove/reset the passwords in order to log in. I thought I did do
a "clean install" as there was no other choice in booting from the
new WinXP Pro SP2 disk I received from Microsoft.
How do I do a "clean installation"? What choice? I'm asking for
help
but only given advice that does me no good as to bypassing the
admin login or deleting a .pwd file (if this exists in WinXP).

I told you to Google for the advice on how to bypass the password - but what
you really need to do with used equipment is format and start fresh.

First - clean install...
http://michaelstevenstech.com/cleanxpinstall.html

Second - if you want to risk whatever has been done to the installation
media you are using (because you get to choose your password with
generic/actual/default installation media) - you can use something from here
to fix your password issue...

http://www.petri.co.il/forgot_administrator_password.htm

I suggest:
"Petter Nordahl-Hagen's Offline NT Password & Registry Editor - A great boot
CD/Floppy that can reset the local administrator's password."

Last - learn to use Google. ;-)

Now is a great time to point you to one of the easiest ways to find
information on problems you may be having and solutions others have found:

Search using Google!
http://www.google.com/
(How-to: http://www.google.com/intl/en/help/basics.html )
 

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