stop failure/hive/ Winxp professional

B

Bruce

hi,
Looking at a friends daughter computer, it comes up with STOP: c0000218
{Registry File Failure} The registry cannot load the hive
(file):\systemroot\system32\Config\Software or its log or alternate,

Tried safe mode, last known configuration, nothing seems to work.
In safe mode it will get to the windows xp professional screen and then go
black then give the error.
any help? thanks Bruce
 
B

Bruce

Can I use someone elses windows xp professional for the repair?
I do have the product key on the bottom of the laptop.
When I put there disk in for some reason it comes up with a windows 98
diagnostic test first
 
J

JS

If you PC/Laptop has a Full or Upgrade Retail version installed then another
Retail version should work as long as they are at the same Service Pack
level as the PC.

OEM CD's in general must match (two identical laptops).

JS
 

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