Blue Screen's, multiple computers - c0000218 (Registry File Failur

G

Guest

We are getting blue screens on multiple computers with the following message:

STOP: c0000218 (Registry File Failure)
the registry cannot load the hive (file):
\systemroot\system32\config\software or its log or alternate.
It is corrupt, absent or not writable.

This has happened on 2 separate work computers as well as one Admin's home
PC that has never touched our work environment. It has been seen on 2
Windows 2000 Pro and 1 Windows XP Pro. The two work PC's were fully patched
(using MS SUS).

Have others seen this? Is this the result of a virus? Or maybe a bad patch
released by MS? Please advise if you have any relevant information!!

THANKS IN ADVANCED!!!
 
G

Guest

I would like to clarify that I am not looking for the solution to repair the
blue screen. I am more interested in finding out what is the root cause and
if this is being caused by a malicious act like virus, worm or some other
malware as well as how many other people are experiencing this. I have had a
total of 4 blue screens in one week, three of which were identical. We
normally get one blue screen every 3 months (based on 300 PC's). Your input
is appreciated.
 
B

Bruce Chambers

NicholasZ said:
We are getting blue screens on multiple computers with the following message:

STOP: c0000218 (Registry File Failure)
the registry cannot load the hive (file):
\systemroot\system32\config\software or its log or alternate.
It is corrupt, absent or not writable.

This has happened on 2 separate work computers as well as one Admin's home
PC that has never touched our work environment. It has been seen on 2
Windows 2000 Pro and 1 Windows XP Pro. The two work PC's were fully patched
(using MS SUS).

Have others seen this? Is this the result of a virus? Or maybe a bad patch
released by MS? Please advise if you have any relevant information!!

THANKS IN ADVANCED!!!


How to Recover from a Corrupted Registry that Prevents Windows XP from
Starting
http://support.microsoft.com/default.aspx?scid=kb;en-us;307545

Once you've recovered, you might want to look here, as well:

How to Troubleshoot Registry Corruption Issues
http://support.microsoft.com/default.aspx?scid=kb;en-us;822705


--

Bruce Chambers

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