Stop Error 0xA need help

[Guest]

I just bought a new computer and I've been having a lot of trouble with it spontaneously restarting. I unchecked the option for windows to spontaneously reboot so I can get a blue screen. The blue screen says IRQL_NOT_LESS_OR_EQUAL. with a STOP: 0x0000000A. I have found some information on this error on microsoft's website. They suggest looking at the hex addresses to see with device tried to access the memory illegally. The address which the blue screen said originated the access was 0x80507E25, by using the system hardware window I was able to find this address in the range of the PCI bus. But what does that mean? Does it mean anything? Could there be something wrong with the bus or is it more likely some bad software? This a getting very flustrating.

Andrew

Enpower
Intel 3.0 GHz Prescott
512 MB PC3200 DDR
40 GB Seagate HD
4x52x DVD-RW/CD-RW
300 Watt PS

 

[Rick \Nutcase\ Rogers]

Hi,

That error message indicates a driver issue. Troubleshooting it can be
lengthy. Check that your hardware and the drivers for it meet the
compatibility list:

ftp://ftp.microsoft.com/services/whql/hcl/winxphclx86.txt

More on these stop errors and additional steps you can take:

Troubleshooting a Stop 0x0000000A Error in Windows XP [Q314063]
http://support.microsoft.com/?kbid=314063

HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?kbid=316434

How to Troubleshoot By Using the Msconfig Utility in Windows XP [Q310560]
http://support.microsoft.com/?kbid=310560

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

I just bought a new computer and I've been having a lot of trouble with it

spontaneously restarting. I unchecked the option for windows to
spontaneously reboot so I can get a blue screen. The blue screen says
IRQL_NOT_LESS_OR_EQUAL. with a STOP: 0x0000000A. I have found some
information on this error on microsoft's website. They suggest looking at
the hex addresses to see with device tried to access the memory illegally.
The address which the blue screen said originated the access was 0x80507E25,
by using the system hardware window I was able to find this address in the
range of the PCI bus. But what does that mean? Does it mean anything?
Could there be something wrong with the bus or is it more likely some bad
software? This a getting very flustrating.