Stop error 0x000000C5; other problems

[Ben]

After a recent problem with my hard drive (in frustration I
quickly turned the power to my computer on and off 3-4
times, effectively losing all my data) I reformatted said
drive. There were problems during reinstall that I
couldn't trace, so I again reformatted (not using the quick
reformat) and reinstalled Windows (I had been using the
same version of XP home each time). This time, however, I
am still running into problems. The first of which are
stop errors. Every once in a while (usually while
downloading or saving large files), the following error
occurs: STOP: 0x000000C5 (0x0000E967, 0x00000002,
0x00000001, 0x80538105). Also, upon bootup I run into a
"Control Center Error", but I can't figure out what program
is causing it (I have a picture of the error message at
http://ourworld.cs.com/billy wires/One+of+many.bmp, as
well as the actual report at
http://ourworld.cs.com/billy wires/untitled.bmp). Are
these problems caused by software or hardware failures, and
how can I go about fixing them? Thanks for your help and
your time.

 

[Will Denny]

Hi

For BSOD, please try the following link to Jim Eshelman's web site - left
hand column:

http://aumha.org/win5/kbestop.htm

 

[Ron Martell]

After a recent problem with my hard drive (in frustration I
quickly turned the power to my computer on and off 3-4
times, effectively losing all my data) I reformatted said
drive. There were problems during reinstall that I
couldn't trace, so I again reformatted (not using the quick
reformat) and reinstalled Windows (I had been using the
same version of XP home each time). This time, however, I
am still running into problems. The first of which are
stop errors. Every once in a while (usually while
downloading or saving large files), the following error
occurs: STOP: 0x000000C5 (0x0000E967, 0x00000002,
0x00000001, 0x80538105).

Basically that is a DRIVER_CORRUPTED_EXPOOL error, and the culprit is
usually a driver of some kind. See MVP Jim Eshelman's STOP errors
web page at http://www.aumha.org/win5/kbestop.htm and click on the
"C5: Driver Corrupted" link in the left side column.

Also, upon bootup I run into a
"Control Center Error", but I can't figure out what program
is causing it (I have a picture of the error message at
http://ourworld.cs.com/billy wires/One+of+many.bmp, as
well as the actual report at
http://ourworld.cs.com/billy wires/untitled.bmp). Are
these problems caused by software or hardware failures, and
how can I go about fixing them? Thanks for your help and
your time.

The error report names em_exec.exe as the culprit. This is a
non-essential file used by a Logitech mouse. You can uninstall or
rename it and it should not affect your performance adversely. Or try
getting updated drivers from Logitech for your mouse.

Good luck


Ron Martell Duncan B.C. Canada
--
Microsoft MVP
On-Line Help Computer Service
http://onlinehelp.bc.ca

"The reason computer chips are so small is computers don't eat much."