STOP: 0x0000008E (0x0000005, 0,80635C28, 0zA9618C2C, 0x00000000)

[ZielonySBS]

Dear all,

after update service pack I have blue screen
STOP: 0x0000008E (0x0000005, 0,80635C28, 0zA9618C2C, 0x00000000)



It starts, there is a Xp welcome page, black screen with mouse arrow and
than blue screen wuth the STOP error.

In a safe mode the same. I started it from CD rollback the latest updates
but it did not help.



Do you hava any idea what to do?

Ps. this is not a hardware. I tested all and even swap disk to other machine
and situation is the same,



Cheers,



Tom

 

[Gerry]

Tom

STOP: 0x0000008E (0x0000005, 0,80635C28, 0zA9618C2C, 0x00000000)
What appears on the line below the one above?
Would you please check Parameters 2 and 3 as they contain obvious
mistypes.

Background information on Stop Error message 0x8E
http://msdn2.microsoft.com/en-us/library/ms794023.aspx

0x0000008E: KERNEL_MODE_EXCEPTION_NOT_HANDLED
A kernel mode program generated an exception which the error handler
didn't catch. These are nearly always hardware compatibility issues
(which sometimes means a driver issue or a need for a BIOS upgrade).
Source: http://aumha.org/a/stop.htm

Are there important data files not backed up you need to recover. If yes
you need to do that first.

Disconnect every hardware peripheral, except keyboard. mouse and
monitor. Try a Safe Mode option.-Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us

Another safe mode option might be worth trying. Enable VGA mode.

What is the computer make and model? When was the computer purchased
new? Do you have access to a second computer? What make and model?

What do you have by way of a Windows XP CD?

I am not sure your tests would rule out hardware. If it is a device
driver you can rule out drivers that do not load in safe mode e.g.
things used to access the internet.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~