STOP 0x0000007E sometimes on start, reboot sometimes on shutdown

O

ofn01

[Note - computer specs listed at the bottom of this post]

Sometimes when I start my computer it loads up to the screen with the
scrolling blue bars but then will freeze and reboot (I took of
auto-rebooting and wrote the error message down).
It did not have a .sys file or anything associated with it, just says

STOP 0x0000007E (0xC0000005, 0x00000000, 0xF8954384, 0xF8954080)
-------------------------------

Also sometimes when I shut down or restart the computer will reboot, on
restarting it says to send an error message to Microsoft and the details
are:

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 142B0606
BCP4 : E163E4A0 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3
142b0606, parameter4 e163e4a0.
-------------------------------

I did a dumpchk on the minidump file which reports the following:

C:\WINDOWS\Minidump>dumpchk Mini110404-01.dmp
Loading dump file Mini110404-01.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 0d7f9000
PfnDataBase 81051000
PsLoadedModuleList 805644a0
PsActiveProcessHead 8056a558
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 000000c2
BugCheckParameter1 00000007
BugCheckParameter2 00000cd4
BugCheckParameter3 142b0606
BugCheckParameter4 e163e4a0
PaeEnabled 00000000
KdDebuggerDataBlock 805542e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000474
DriverListOffset 00003088
DriverCount 00000085
StringPoolOffset 00005808
StringPoolSize 00001248
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack baad4b8c
DebuggerDataOffset 00002df8
DebuggerDataSize 00000290
DataBlocksOffset 00006a50
DataBlocksCount 00000004


Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Thu Nov 04 18:33:44 2004
System Uptime: 0 days 0:12:56
start end module name
804d7000 80701000 nt Checksum: 0021C534 Timestamp: Wed Aug 04
07:
18:18 2004 (41107FAA)

Unloaded modules:
b9b7b000 b9ba5000 kmixer.sys Timestamp: unavailable (00000000)
ba263000 ba28d000 kmixer.sys Timestamp: unavailable (00000000)
f8b0f000 f8b10000 drmkaud.sys Timestamp: unavailable (00000000)
ba495000 ba4a2000 DMusic.sys Timestamp: unavailable (00000000)
ba32d000 ba350000 aec.sys Timestamp: unavailable (00000000)
ba4a5000 ba4b3000 swmidi.sys Timestamp: unavailable (00000000)
f8add000 f8adf000 splitter.sys Timestamp: unavailable (00000000)
f88a5000 f88aa000 Cdaudio.SYS Timestamp: unavailable (00000000)

----------------------------
I also enabled boot logging and can post the boot log results for a normal
boot (I have not yet had a faulty boot with the boot log enabled.

I have removed the qttask from startup in msconfig and the ATIHotkeyPoller
and ATISmart something task from msconfig

System specs are:
[Note - I realise that the Video drivers and BIOS are out of date - the 4.10
catalysts are out and the recommended BIOS for my motherboard is 3.80 (3.A0
is the latest). I don't really want to upgrade if I don't have to as
basically the computer is really stable apart from those two things (games,
3dmark tests etc all fine)

Intel Pentium 4 3.0GHz (1MB cache, 800FSB) with HT (Prescott)
MSI 865PE NEO-2 P MS-6728 Ver 2 (No D-bracket) 3.50 AMI BIOS
Nanya 2 x 256MB dual channel DDR RAM (PC3200) 400MHz
128MB DDR ATI Radeon 9550SE graphics with TV-out & DVI (Catalyst 4.5)
FSP Group FSP300-60PN 300W +3.3@28A, +5V@30A, +12V@18A,
[email protected], [email protected], [email protected]
Western Digital 160GB 7200rpm hard drive with 8MB buffer
Sony DVD-ROM drive (16x)
Sony DW-D22A Dual-Layer IDE DVD+/-RW (black)
Windows XP Pro SP2
memtest86 1.27: ran for 7.5 hours, all tests no errors
speedfan 4.16: [email protected], [email protected], [email protected], [email protected]
 
R

Rick \Nutcase\ Rogers

Hi,

They may not be related. The first error, 0x7E, is sometimes caused by out
of date logitech keyboard or mouse drivers.

The second appears to be sound card related.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ofn01 said:
[Note - computer specs listed at the bottom of this post]

Sometimes when I start my computer it loads up to the screen with the
scrolling blue bars but then will freeze and reboot (I took of
auto-rebooting and wrote the error message down).
It did not have a .sys file or anything associated with it, just says

STOP 0x0000007E (0xC0000005, 0x00000000, 0xF8954384, 0xF8954080)
-------------------------------

Also sometimes when I shut down or restart the computer will reboot, on
restarting it says to send an error message to Microsoft and the details
are:

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 142B0606
BCP4 : E163E4A0 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3
142b0606, parameter4 e163e4a0.
-------------------------------

I did a dumpchk on the minidump file which reports the following:

C:\WINDOWS\Minidump>dumpchk Mini110404-01.dmp
Loading dump file Mini110404-01.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 0d7f9000
PfnDataBase 81051000
PsLoadedModuleList 805644a0
PsActiveProcessHead 8056a558
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 000000c2
BugCheckParameter1 00000007
BugCheckParameter2 00000cd4
BugCheckParameter3 142b0606
BugCheckParameter4 e163e4a0
PaeEnabled 00000000
KdDebuggerDataBlock 805542e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000474
DriverListOffset 00003088
DriverCount 00000085
StringPoolOffset 00005808
StringPoolSize 00001248
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack baad4b8c
DebuggerDataOffset 00002df8
DebuggerDataSize 00000290
DataBlocksOffset 00006a50
DataBlocksCount 00000004


Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Thu Nov 04 18:33:44 2004
System Uptime: 0 days 0:12:56
start end module name
804d7000 80701000 nt Checksum: 0021C534 Timestamp: Wed Aug
04 07:
18:18 2004 (41107FAA)

Unloaded modules:
b9b7b000 b9ba5000 kmixer.sys Timestamp: unavailable (00000000)
ba263000 ba28d000 kmixer.sys Timestamp: unavailable (00000000)
f8b0f000 f8b10000 drmkaud.sys Timestamp: unavailable (00000000)
ba495000 ba4a2000 DMusic.sys Timestamp: unavailable (00000000)
ba32d000 ba350000 aec.sys Timestamp: unavailable (00000000)
ba4a5000 ba4b3000 swmidi.sys Timestamp: unavailable (00000000)
f8add000 f8adf000 splitter.sys Timestamp: unavailable (00000000)
f88a5000 f88aa000 Cdaudio.SYS Timestamp: unavailable (00000000)

----------------------------
I also enabled boot logging and can post the boot log results for a normal
boot (I have not yet had a faulty boot with the boot log enabled.

I have removed the qttask from startup in msconfig and the ATIHotkeyPoller
and ATISmart something task from msconfig

System specs are:
[Note - I realise that the Video drivers and BIOS are out of date - the
4.10 catalysts are out and the recommended BIOS for my motherboard is 3.80
(3.A0 is the latest). I don't really want to upgrade if I don't have to as
basically the computer is really stable apart from those two things
(games, 3dmark tests etc all fine)

Intel Pentium 4 3.0GHz (1MB cache, 800FSB) with HT (Prescott)
MSI 865PE NEO-2 P MS-6728 Ver 2 (No D-bracket) 3.50 AMI BIOS
Nanya 2 x 256MB dual channel DDR RAM (PC3200) 400MHz
128MB DDR ATI Radeon 9550SE graphics with TV-out & DVI (Catalyst 4.5)
FSP Group FSP300-60PN 300W +3.3@28A, +5V@30A, +12V@18A,
[email protected], [email protected], [email protected]
Western Digital 160GB 7200rpm hard drive with 8MB buffer
Sony DVD-ROM drive (16x)
Sony DW-D22A Dual-Layer IDE DVD+/-RW (black)
Windows XP Pro SP2
memtest86 1.27: ran for 7.5 hours, all tests no errors
speedfan 4.16: [email protected], [email protected], [email protected], [email protected]
Click to expand...
 
O

ofn01

Rick "Nutcase" Rogers said:
Hi,

They may not be related. The first error, 0x7E, is sometimes caused by out
of date logitech keyboard or mouse drivers.

The second appears to be sound card related.
Click to expand...

Hi,

Thanks for your reply.
The keyboard and mouse I have is a Microsoft Natural keyboard and a
Microsoft basic optical mouse. I am just using whatever default drivers come
with Windows XP SP2 - should I install the actual drivers for these devices?
(the basic mouse has an annoying problem where it sometimes darts to the
other side of the screen). This computer did come with a 'Trust' brand
keyboard and wireless optical mouse (sensor in the keyboard), but it didn't
seem to have any custom drivers for the keyboard or mouse so I just replaced
with the Microsoft stuff - could this maybe cause the problem?

The sound on this is on the motherboard - it is Realtek AC'97 and is
configured for 5.1 sound and according to the MSI site I have the latest
drivers :blush:/
--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ofn01 said:
[Note - computer specs listed at the bottom of this post]

Sometimes when I start my computer it loads up to the screen with the
scrolling blue bars but then will freeze and reboot (I took of
auto-rebooting and wrote the error message down).
It did not have a .sys file or anything associated with it, just says

STOP 0x0000007E (0xC0000005, 0x00000000, 0xF8954384, 0xF8954080)
-------------------------------

Also sometimes when I shut down or restart the computer will reboot, on
restarting it says to send an error message to Microsoft and the details
are:

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 142B0606
BCP4 : E163E4A0 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error code 000000c2, parameter1 00000007, parameter2 00000cd4, parameter3
142b0606, parameter4 e163e4a0.
-------------------------------

I did a dumpchk on the minidump file which reports the following:

C:\WINDOWS\Minidump>dumpchk Mini110404-01.dmp
Loading dump file Mini110404-01.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 0d7f9000
PfnDataBase 81051000
PsLoadedModuleList 805644a0
PsActiveProcessHead 8056a558
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 000000c2
BugCheckParameter1 00000007
BugCheckParameter2 00000cd4
BugCheckParameter3 142b0606
BugCheckParameter4 e163e4a0
PaeEnabled 00000000
KdDebuggerDataBlock 805542e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000474
DriverListOffset 00003088
DriverCount 00000085
StringPoolOffset 00005808
StringPoolSize 00001248
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack baad4b8c
DebuggerDataOffset 00002df8
DebuggerDataSize 00000290
DataBlocksOffset 00006a50
DataBlocksCount 00000004


Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Thu Nov 04 18:33:44 2004
System Uptime: 0 days 0:12:56
start end module name
804d7000 80701000 nt Checksum: 0021C534 Timestamp: Wed Aug
04 07:
18:18 2004 (41107FAA)

Unloaded modules:
b9b7b000 b9ba5000 kmixer.sys Timestamp: unavailable (00000000)
ba263000 ba28d000 kmixer.sys Timestamp: unavailable (00000000)
f8b0f000 f8b10000 drmkaud.sys Timestamp: unavailable (00000000)
ba495000 ba4a2000 DMusic.sys Timestamp: unavailable (00000000)
ba32d000 ba350000 aec.sys Timestamp: unavailable (00000000)
ba4a5000 ba4b3000 swmidi.sys Timestamp: unavailable (00000000)
f8add000 f8adf000 splitter.sys Timestamp: unavailable (00000000)
f88a5000 f88aa000 Cdaudio.SYS Timestamp: unavailable (00000000)

----------------------------
I also enabled boot logging and can post the boot log results for a
normal boot (I have not yet had a faulty boot with the boot log enabled.

I have removed the qttask from startup in msconfig and the
ATIHotkeyPoller and ATISmart something task from msconfig

System specs are:
[Note - I realise that the Video drivers and BIOS are out of date - the
4.10 catalysts are out and the recommended BIOS for my motherboard is
3.80 (3.A0 is the latest). I don't really want to upgrade if I don't have
to as basically the computer is really stable apart from those two things
(games, 3dmark tests etc all fine)

Intel Pentium 4 3.0GHz (1MB cache, 800FSB) with HT (Prescott)
MSI 865PE NEO-2 P MS-6728 Ver 2 (No D-bracket) 3.50 AMI BIOS
Nanya 2 x 256MB dual channel DDR RAM (PC3200) 400MHz
128MB DDR ATI Radeon 9550SE graphics with TV-out & DVI (Catalyst 4.5)
FSP Group FSP300-60PN 300W +3.3@28A, +5V@30A, +12V@18A,
[email protected], [email protected], [email protected]
Western Digital 160GB 7200rpm hard drive with 8MB buffer
Sony DVD-ROM drive (16x)
Sony DW-D22A Dual-Layer IDE DVD+/-RW (black)
Windows XP Pro SP2
memtest86 1.27: ran for 7.5 hours, all tests no errors
speedfan 4.16: [email protected], [email protected], [email protected], [email protected]
Click to expand...
Click to expand...
 
R

Rick \Nutcase\ Rogers

Hi,

Yes, you should update the keyboard and mouse drivers, search for them here:
http://www.microsoft.com/downloads

You may need to wait for MSI to supply properly updated drivers that are
compatible with SP2 to resolve the other issue.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ofn01 said:
Rick "Nutcase" Rogers said:
Hi,

They may not be related. The first error, 0x7E, is sometimes caused by
out of date logitech keyboard or mouse drivers.

The second appears to be sound card related.
Click to expand...

Hi,

Thanks for your reply.
The keyboard and mouse I have is a Microsoft Natural keyboard and a
Microsoft basic optical mouse. I am just using whatever default drivers
come with Windows XP SP2 - should I install the actual drivers for these
devices? (the basic mouse has an annoying problem where it sometimes darts
to the other side of the screen). This computer did come with a 'Trust'
brand keyboard and wireless optical mouse (sensor in the keyboard), but it
didn't seem to have any custom drivers for the keyboard or mouse so I just
replaced with the Microsoft stuff - could this maybe cause the problem?

The sound on this is on the motherboard - it is Realtek AC'97 and is
configured for 5.1 sound and according to the MSI site I have the latest
drivers :blush:/
--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

ofn01 said:
[Note - computer specs listed at the bottom of this post]

Sometimes when I start my computer it loads up to the screen with the
scrolling blue bars but then will freeze and reboot (I took of
auto-rebooting and wrote the error message down).
It did not have a .sys file or anything associated with it, just says

STOP 0x0000007E (0xC0000005, 0x00000000, 0xF8954384, 0xF8954080)
-------------------------------

Also sometimes when I shut down or restart the computer will reboot, on
restarting it says to send an error message to Microsoft and the details
are:

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 142B0606
BCP4 : E163E4A0 OSVer : 5_1_2600 SP : 2_0 Product : 256_1

Error code 000000c2, parameter1 00000007, parameter2 00000cd4,
parameter3 142b0606, parameter4 e163e4a0.
-------------------------------

I did a dumpchk on the minidump file which reports the following:

C:\WINDOWS\Minidump>dumpchk Mini110404-01.dmp
Loading dump file Mini110404-01.dmp
----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion 0000000f
MinorVersion 00000a28
DirectoryTableBase 0d7f9000
PfnDataBase 81051000
PsLoadedModuleList 805644a0
PsActiveProcessHead 8056a558
MachineImageType 0000014c
NumberProcessors 00000002
BugCheckCode 000000c2
BugCheckParameter1 00000007
BugCheckParameter2 00000cd4
BugCheckParameter3 142b0606
BugCheckParameter4 e163e4a0
PaeEnabled 00000000
KdDebuggerDataBlock 805542e0
MiniDumpFields 00000dff

TRIAGE_DUMP32:
ServicePackBuild 00000200
SizeOfDump 00010000
ValidOffset 0000fffc
ContextOffset 00000320
ExceptionOffset 000007d0
MmOffset 00001068
UnloadedDriversOffset 000010a0
PrcbOffset 00001878
ProcessOffset 000024c8
ThreadOffset 00002728
CallStackOffset 00002980
SizeOfCallStack 00000474
DriverListOffset 00003088
DriverCount 00000085
StringPoolOffset 00005808
StringPoolSize 00001248
BrokenDriverOffset 00000000
TriageOptions 00000041
TopOfStack baad4b8c
DebuggerDataOffset 00002df8
DebuggerDataSize 00000290
DataBlocksOffset 00006a50
DataBlocksCount 00000004


Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86
compatible

Kernel base = 0x804d7000 PsLoadedModuleList = 0x805644a0
Debug session time: Thu Nov 04 18:33:44 2004
System Uptime: 0 days 0:12:56
start end module name
804d7000 80701000 nt Checksum: 0021C534 Timestamp: Wed
Aug 04 07:
18:18 2004 (41107FAA)

Unloaded modules:
b9b7b000 b9ba5000 kmixer.sys Timestamp: unavailable (00000000)
ba263000 ba28d000 kmixer.sys Timestamp: unavailable (00000000)
f8b0f000 f8b10000 drmkaud.sys Timestamp: unavailable (00000000)
ba495000 ba4a2000 DMusic.sys Timestamp: unavailable (00000000)
ba32d000 ba350000 aec.sys Timestamp: unavailable (00000000)
ba4a5000 ba4b3000 swmidi.sys Timestamp: unavailable (00000000)
f8add000 f8adf000 splitter.sys Timestamp: unavailable (00000000)
f88a5000 f88aa000 Cdaudio.SYS Timestamp: unavailable (00000000)

----------------------------
I also enabled boot logging and can post the boot log results for a
normal boot (I have not yet had a faulty boot with the boot log enabled.

I have removed the qttask from startup in msconfig and the
ATIHotkeyPoller and ATISmart something task from msconfig

System specs are:
[Note - I realise that the Video drivers and BIOS are out of date - the
4.10 catalysts are out and the recommended BIOS for my motherboard is
3.80 (3.A0 is the latest). I don't really want to upgrade if I don't
have to as basically the computer is really stable apart from those two
things (games, 3dmark tests etc all fine)

Intel Pentium 4 3.0GHz (1MB cache, 800FSB) with HT (Prescott)
MSI 865PE NEO-2 P MS-6728 Ver 2 (No D-bracket) 3.50 AMI BIOS
Nanya 2 x 256MB dual channel DDR RAM (PC3200) 400MHz
128MB DDR ATI Radeon 9550SE graphics with TV-out & DVI (Catalyst 4.5)
FSP Group FSP300-60PN 300W +3.3@28A, +5V@30A, +12V@18A,
[email protected], [email protected], [email protected]
Western Digital 160GB 7200rpm hard drive with 8MB buffer
Sony DVD-ROM drive (16x)
Sony DW-D22A Dual-Layer IDE DVD+/-RW (black)
Windows XP Pro SP2
memtest86 1.27: ran for 7.5 hours, all tests no errors
speedfan 4.16: [email protected], [email protected], [email protected], [email protected]
Click to expand...
Click to expand...
Click to expand...
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

Bootlog not written on failed boot 1
PC rebooting randomly 2
Reboot from bugcheck 2
need help understanding memory dump files 1
I get upto 10 crash dumps in a day. 3
Computer suddenly reboots 13
Windows XP Blue Screen issues 1
Windows SP2 crash from a bugcheck 0x1000008e 0

Top