STOP: 0X0000007B Error

[Guest]

After installing the most recent XP update, I restarted my PC and a blue
screen came up showing this error message: STOP: 0X0000007B (0xF7C7B524,
0XC0000034, 0X00000000, 0X00000000). I can't get past this screen to do
anything. Even when I try the last good known configuration setting I get the
same thing. What can I do to get my system running again?

 

[Bert Kinney]

Hi Jeff,

The Last Known Good Configuration is extremely limited. The Last Known
Good Configuration startup option provides a way to recover from
problems such as a newly added driver that may be incorrect for your
hardware. It does not solve problems caused by corrupted or missing
drivers or files.

To get the system running again, try restoring the system using System
Restore from the command prompt or safe mode to a time before the update
was installed. Then investigate any issues that may exist with the
update in question.

All About System Restore in WinXP
http://bertk.mvps.org

 

[Will Denny]

Hi

Please try the following link to Jim Eshelman's web page - left hand column
(7B)

http://aumha.org/win5/kbestop.htm

--


Will Denny
MS MVP Windows Shell/User
Please reply to the News Groups

 

[Gerry Cornell]

Jeff

What is the make and model of the computer?

Do you have any system disks?

Instead of safe mode have you tried the other options on that menu?

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

I have tried all of the start up modes but they all come back to the blue
screen. I am running a Dell Deminsion 9100 which I have only had for a few
months. No I do not have any system disks. I will after I get through this
though.

 

[Guest]

Will,

I will look over the site and hopefully be able to get back up and running.
Thank you for your assistance.

 

[Guest]

Bert,

Thanks for the help. Last Good Configuration as well as the other modes
takes me back to the blue screen.

 

[Gerry Cornell]

Jeff

Did you buy it new or second hand?

http://support.dell.com/support/edocs/systems/dim9100/en/SM/adtshoot.htm#wp1054146


--

Hope this helps.

Gerry
~~~~
FCA
Stourport, England

Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Guest]

Jeff

I purchased PC Point from internet-software that scans and repairs drivers
etc on your PC and got rid of my blue screen problem

Dennis