Still recieving error message

M

Michael

Hi im still getting the message:
"Web Browser Software Limitations
Your Current Software Will Limit Your Ability to Use
Hotmail

You are using a web browser that Hotmail does not
support. If you continue to use your current browser
software we cannot guarantee that Hotmail will work
correctly for you.

We recommend that you upgrade your web browsing software
and invite you to download Microsoft Internet Explorer 6."

And when i click on 'continue using Hotmail' i still get:
"msxml3.dll error '80072f76'

The requested header was not found

/library/toolbar/3.0/vb.asp, line 34"

i have followed two previous suggestion but i still
cannot solve this problem. Please help me if possible.
Thanks.
Michael,UK
 
F

Frank Saunders, MS-MVP IE/OE

Michael said:
Hi im still getting the message:
"Web Browser Software Limitations
Your Current Software Will Limit Your Ability to Use
Hotmail

You are using a web browser that Hotmail does not
support. If you continue to use your current browser
software we cannot guarantee that Hotmail will work
correctly for you.

We recommend that you upgrade your web browsing software
and invite you to download Microsoft Internet Explorer 6."

And when i click on 'continue using Hotmail' i still get:
"msxml3.dll error '80072f76'

The requested header was not found

/library/toolbar/3.0/vb.asp, line 34"

i have followed two previous suggestion but i still
cannot solve this problem. Please help me if possible.
Thanks.
Michael,UK

This is a blocking issue. The client computer is unable to connect to a
component of the site. Most likely this is due to misconfigured
proxy/firewall settings,
incorrect DNS entries or some application running on the client computer
that interacts with Web connections and is blocking the connection. Here
are a few ways to try to resolve this issue:

Suggestion 1
===========

Check your HOSTS file and make sure you don't have any static IP entries for
the web site listed in the file. If you are running Win98/ME, the HOSTS
file will be in this folder:

C:\Windows

If you are running WinNT/2K/XP, it will be in this folder:

C:\WINDOWS\system32\drivers\etc

You can use Notepad to open the HOSTS file. You may need to "tell" Windows
to use Notepad to open the file.

Applications like web accelerators, TweakMasterDNS, etc. can add static IP
entries for the site into your HOSTS file and when this happens you will get
the 0x80072F76 error message.

Suggestion 2
===========

Check your firewall/proxy settings and also try disabling your firewall.
This error is the result of your PC's inability to connect to a component of
the site. Disable all 3rd party applications (including anti-virus) before
accessing the site.

Suggestion 3
===========

You may be able to resolve this issue by adding the Web site to the trusted
sites list in Internet Options:

To add the web sites to the list, follow these steps:

1. Open Internet Explorer.
2. Click "Tools," and then click "Internet Options."
3. Click "Security."
4. Click the Trusted Sites icon.
5. Click "Sites."
6. Clear the check box "Require server verification (https:)for all sites in
this zone."
7. Add the site listed above.

--
Frank Saunders, MS-MVP IE/OE
http://www.fjsmjs.com
Reply to Newsgroup. I won't answer email
Protect Your PC
http://www.microsoft.com/security/protect/
 

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